HTML Block Saving error

Hi,
When I edit HTML block from frontend or back-end the save option not work for few Tabs, Check the attached video kindly, I am facing this error from a few days ago.

Hello,

Try to edit is using Backend editor instead of Frontend. If it will not help, please, disable all external plugins and send us your admin access so we can check.

Regards

Hi, Like I already mention I try frontend and back-end both. Check admin access.

Please, disable all external plugins first.

plugins disabled, the problem not solved yet. check the attached video.

Hi,
any update? did you check my website?

Please, keep them disabled so we can check ourselves. And send us your FTP access.

Thank you

Hi,
I disabled all plugin and share all id pass you need, kindly solve this error fast. If need you can add or delete any plugin.

We just checked your HTML Block save function and it seems to work correctly now https://gyazo.com/9506b99b9184e960cb10ddf6f1ae4ddd
Try to clear your browser cache and see how it works.

Hi,
Now it’s working without clear cache and other things so i want to know why i face this problem to solve this kind of issue in the future. anyway, thanks.

You are welcome. Feel free to contact us if you will have any questions.

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