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HTML Blocks and CSS Error

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  • #370571

    Whizkids
    Participant

    Hello Support Team

    There are some problems after updating theme version 6.41 from 6.4

    The first problem on the homepage footer is the HTML Blocks error
    Please see the attached or link
    https://prnt.sc/IxZEbRvwNeRh

    The second problem on the /shop page header banner
    Please see the attached or link
    https://prnt.sc/XDnb23Sl9Bzp

    Please help me to fix the issue
    I also have a question
    if every time you update the woodmart version then some error happened and every time I have to come here to open the ticket to ask you to fix it.

    It is not the right way I thought your support has to fix the issue and also write down how you fix it.

    or does it mean if you never tell me how to fix the issue then after the six months or one year month? I have to keep to buy your “Extend support” service and to pay.

    My point is woodmart theme has to make sure every time update is safe and no error appears and woodmart is worth being called the best theme on Envato Market and also worth getting five-star reviews.
    This is my opinion to give you a suggestion.

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    #370894

    Hello,

    Please check the SVG images, when I try to view the image by the URL and I get to 404 page, please try to delete and upload images again.

    Best Regards

    #370948

    Whizkids
    Participant

    Hello support team

    The issue is fixed

    Thank you for your help and tell me how to do

    Thank you so much.

    #371205

    You are welcome! We are here to help.

    Wish you a wonderful day!

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