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HTML Blocks – Can't Edit with WP Bakery Page Builder front end edittor

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • January 6, 2021 at 5:46 am #256034

    Satham
    Participant

    Hi Team,

    I can’t Edit HTML blocks trough WP Bakery Page Builder – frontend and I could edit through backend editor but not front end .few weeks back I could able to edit through frontend now its not working suddenly. Also I enabled/disabled CMS block from WP bakery role manager and all But still no effect. Please let me know how to fix this issue.

    January 6, 2021 at 7:34 am #256059

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please deactivate all the third party plugins activate the parent theme then clear cache and check back.

    If the problem continues then leave all the third party plugins deactivated and provide with the admin panel login details of the website with the permission to debug then we will troubleshoot with the theme plugins.

    Best Regards.

    January 6, 2021 at 12:58 pm #256161

    Satham
    Participant

    Hi,
    I found that this issue started happening after I updated the latest woodmart theme version 5.3.6. Please find my credentials below and check.

    Thanks

    January 6, 2021 at 1:04 pm #256165

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I have logged into your website.

    Please update the Wp-Bakery to the latest version then clear cache and check back.

    If the problem continues then leave all the third party plugins deactivated and provide with the admin panel login details of the website with the permission to debug then we will troubleshoot with the theme plugins.

    Regards.
    Xtemos Studios.

    January 6, 2021 at 1:14 pm #256168

    Satham
    Participant

    Hi,
    I have updated the Wp Baker plugin and still the same and have deactivated 3 rd party plugins already. Please find the credentials on Private section

    Thanks

    January 7, 2021 at 6:51 am #256332

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Your issue has been solved. Actually, you have not updated the Woodmart Core plugin after the theme update. I have updated the plugins now the HTML blocks are editable with WP Bakery plugin.

    Best Regards.

    January 7, 2021 at 7:03 am #256339

    Satham
    Participant

    Thank you team..Much appreciated.

    January 7, 2021 at 7:04 am #256341

    Aizaz Imtiaz Awan
    Keymaster

    Most Welcome!!!

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

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Viewing 8 posts - 1 through 8 (of 8 total)

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