HTTP ERROR 500 – This page isn’t working

I tried to fixed this issue but i can’t find the best possible solution.

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I already upgrade the memory limit, still issues are there.
See attached photo of my WordPress Status.

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Hello,

Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

Thank you in advance

For your eyes only. Hope you can fixed this as soon as possible. Thanks

Please, disable all external plugins first and send us a link where we can see that error.

See the link for error_log

As we can see from the error log, you still have not enough PHP memory on your server. Contact your hosting provider to help you with this concern. There is nothing we can do with our theme to fix this.

Thank you for your quick response. Much appreciated!

You are welcome. Contact us when you will have any extra questions regarding our theme.

Hi! The issues are still there. PLease see Back end error log.
Allowed memory size of 268435456 bytes exhausted (tried to allocate 32768 bytes)

I’ve already upgrade my hosting from GoDaddy Economy to Deluxe Plan.

I setup my wp-config to define('wp_memory_limit' '128m').

Please I need to fix this ASAP. We’re running out of time. Our website will launch on December 1st.

I will give you my FTP Account and WP Dashboard. To fixed the issues.
I guess this is not all about my hosting because I’ve already upgrade my hosting from Godaddy Economy to Deluxe Plan. I’ve already edit the wp-config `define(‘WP_MEMORY_LIMIT’, ‘256M’);

[09-Nov-2018 03:59:17 UTC] PHP Fatal error:  Allowed memory size of 268435456 bytes exhausted (tried to allocate 32768 bytes) in /home/mgcysbpvzoww/public_html/wp-content/themes/woodmart/inc/configs/header-builder-settings.php on line 1
[09-Nov-2018 04:03:04 UTC] PHP Fatal error:  Allowed memory size of 268435456 bytes exhausted (tried to allocate 16384 bytes) in /home/mgcysbpvzoww/public_html/wp-content/plugins/js_composer/include/classes/shortcodes/shortcodes.php on line 477
[09-Nov-2018 04:04:01 UTC] PHP Fatal error:  Allowed memory size of 268435456 bytes exhausted (tried to allocate 16384 bytes) in /home/mgcysbpvzoww/public_html/wp-content/plugins/js_composer/include/classes/shortcodes/shortcodes.php on line 477
[09-Nov-2018 04:05:54 UTC] PHP Fatal error:  Allowed memory size of 134217728 bytes exhausted (tried to allocate 262144 bytes) in /home/mgcysbpvzoww/public_html/wp-includes/class-wp-query.php on line 3230
[09-Nov-2018 04:06:47 UTC] PHP Fatal error:  Allowed memory size of 268435456 bytes exhausted (tried to allocate 32768 bytes) in /home/mgcysbpvzoww/public_html/wp-content/plugins/js_composer/include/templates/shortcodes/vc_column.php on line 1

Please I need your quick response regarding this matter. Thanks

I tried to deactivate the woocommerce plugin. The website response seems okay.
But when I tried to activate it, issue will showed.

Hi! Still not getting support today.
It was stated to your documentation that your theme will use atleast memory_limit 128Mon the resources. I set my wp-config.php up to 256M. Still it doesn’t work, i still got this error HTTP ERROR 500 – THIS PAGE ISN’T WORKING
My Cpanel has 1 CPU(512 MB RAM). I don’t know whats the cause of the problem. Everything was okay when I have little content, but when I tried to have more content. Things went complicated.

Please I can provide you may ftp and wp dashboard. Looking forward to get quick support.

Hi,

You still didn’t increase the memory size if you have this error. Yes, our theme requires at least 128MB of the memory but you have a lot of additional plugins that may need more memory as well. You need to contact your hosting provider and ask to increase this parameter for you.

Regards

Do you think 2 GB RAM, 1 CPU is enough?

PHP memory limit doesn’t depend on your server RAM or number of CPU. It is a different parameter. Ask your hosting provider to fix this issue.

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