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https error

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #438366

    h.a.revahasahin
    Participant

    …09/toys-header.jpg(dummy.xtemos.com)
    …09/toys-header.jpg(dummy.xtemos.com)

    How do we resolve HTTPS errors.

    Really Simple SSL available
    301 redirect active

    When I check the page from mobile, I see an exclamation point.

    #438384

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please contact your host support on this issue, any WordPress theme does not influence the issue or has the option to fix that.

    If you have any questions please feel free to contact us.

    Best Regards

    #438388

    h.a.revahasahin
    Participant

    What does the question have to do with the host?

    The specified header image is redirecting to http, not https.

    Are you sure you actually investigated the problem?

    #438780

    Hello,

    The problem is caused by incorrect HTTP and HTTPS configuration: https://domain.com is the actual site URL, however, http://domain.com is used in Dashboard > Settings > General. In this case, it is necessary to configure URLs correctly.

    If your site is HTTPS and you have images with HTTP, you need to delete these images and upload again so that they could get HTTS.

    If you have any questions please feel free to contact us.

    Best Regards

    #440598

    h.a.revahasahin
    Participant

    Images belong to you. I did not install it myself. It came with the demo. images in the background of the header. you need to help me more.

    #440624

    Hello,

    Most likely, you uploaded the demo, when your site was on HTTP without SSL certificate, then you configured SSL certificate and got HTTPS as the result, images had HTTP and they should be reloaded.

    If you have any questions please feel free to contact us.

    Best Regards

    #441043

    h.a.revahasahin
    Participant

    what are we going to do?

    #441255

    Hello,

    Please delete the images from Media that have HTTP in URL, and upload them again.

    If you have any questions please feel free to contact us.

    Best Regards

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Viewing 8 posts - 1 through 8 (of 8 total)