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https error
- This topic has 7 replies, 2 voices, and was last updated 2 years ago by
Elise Noromit.
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January 27, 2023 at 6:38 pm #438366
h.a.revahasahinParticipant…09/toys-header.jpg(dummy.xtemos.com)
…09/toys-header.jpg(dummy.xtemos.com)How do we resolve HTTPS errors.
Really Simple SSL available
301 redirect activeWhen I check the page from mobile, I see an exclamation point.
January 27, 2023 at 7:53 pm #438384
Elise NoromitMemberHello,
Thank you very much for choosing our theme and for contacting us.
Please contact your host support on this issue, any WordPress theme does not influence the issue or has the option to fix that.
If you have any questions please feel free to contact us.
Best Regards
January 27, 2023 at 8:36 pm #438388
h.a.revahasahinParticipantWhat does the question have to do with the host?
The specified header image is redirecting to http, not https.
Are you sure you actually investigated the problem?
January 30, 2023 at 12:39 am #438780
Elise NoromitMemberHello,
The problem is caused by incorrect HTTP and HTTPS configuration: https://domain.com is the actual site URL, however, http://domain.com is used in Dashboard > Settings > General. In this case, it is necessary to configure URLs correctly.
If your site is HTTPS and you have images with HTTP, you need to delete these images and upload again so that they could get HTTS.
If you have any questions please feel free to contact us.
Best Regards
February 5, 2023 at 9:59 pm #440598
h.a.revahasahinParticipantImages belong to you. I did not install it myself. It came with the demo. images in the background of the header. you need to help me more.
February 6, 2023 at 4:43 am #440624
Elise NoromitMemberHello,
Most likely, you uploaded the demo, when your site was on HTTP without SSL certificate, then you configured SSL certificate and got HTTPS as the result, images had HTTP and they should be reloaded.
If you have any questions please feel free to contact us.
Best Regards
February 7, 2023 at 1:56 pm #441043
h.a.revahasahinParticipantwhat are we going to do?
February 8, 2023 at 5:17 am #441255
Elise NoromitMemberHello,
Please delete the images from Media that have HTTP in URL, and upload them again.
If you have any questions please feel free to contact us.
Best Regards
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