https://greekchichandmades.gr/
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Hello,
I need to point out a problem that has been arised, after the release of woocommerce 10.5. (10..5.1 didn’t correct to problem also) After updating woocommerce “Add to Cart” button no longer works for variable products. I have tested all other factors that could be responsible for the problem and I can confirm that the problem lies in woodmart theme. The only way to make the “add to cart” button work again is implementing custom js code. That way variable products can be added to the cart but the functionality of the mini cart is not working.
Please advice me how to get over the problem.
Thanks.
Hello,
Thank you so much for purchasing our theme and contacting our support center.
To assist you better, we kindly request that you disable all plugins not directly associated with our theme. Additionally, please provide us with your admin access credentials, so we can log in and diagnose the issue. For the proper functioning of our theme, please ensure the following essential plugins remain activated:
WoodMart core
WooCommerce
Elementor/WPBakery page builder
Thank you in advance for your cooperation.
Best regards
Hi,
Do you want me to deactivate all plugins except for
WoodMart core
WooCommerce
Elementor
and then to give you admin access with the plugins deactivated?
Because I have done this and the problem persists. I can’t leave the plugins deactivated for a long time , because the site is live.
Yes, please let me know once you are ready. I will do the check quickly.
Can you give some time slots for tomorrow?
Hello,
I will be online for the next 5-6 hours and able to check this asap.
Kind Regards
Hello,
There is a custom code in functions.php which makes the add to cart work.
Thanks.
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This reply was modified 4 months, 3 weeks ago by
Artem Temos.
Please always use the Private content field to share your website information and hide from public.
Also, please disable all plugins that are not related to our theme temporarily and switch to the parent theme.
As we can see, the add to cart works correctly at the moment. Could you please clarify what is wrong?
Also, you don’t need to add any custom code to the child theme to make it work.
Please check again,
I forgot to activate parent theme.
also check for variation products
Hello,
Have you checked out the problem?
Can I reactivate the plugins?
Yes, we tested and it works as expected at the moment. Could you please record a short video of the problem so we can better understand what is wrong?
Hi,
Now it seems to work perfectly fine.
Thanks for your help.
Actually, we didn’t make any changes to your website. So feel free to contact us with more details when you face any issues again.
