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hubspot plugin does not work

Viewing 12 posts - 1 through 12 (of 12 total)
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  • #638824

    ad@solutions
    Participant

    I installed the HubSpot – CRM, Email Marketing, Live Chat, Forms & Analytics plugin but once I activate it nothing shows up and the page remains blank.

    I have tried with other themes and it works.
    How can we solve it?

    Thanks

    #638886

    Artem Temos
    Participant

    Hello,

    Could you please send us a screenshot of how it works with the default theme so we can see the different and check what is wrong?

    Kind Regards

    #638901

    ad@solutions
    Participant

    With the default themes the hubspot plugin works and I can configure it.

    If I activate the woodmart theme the screen is blank and I can\’t do anything

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    #638911

    Artem Temos
    Participant

    Could you please temporarily disable all plugins that are not related to our theme so we can check this?

    #638917

    ad@solutions
    Participant

    only works when I disable the theme

    #638924

    Artem Temos
    Participant

    Please keep all plugins that are not related to our theme temporarily turned off.

    #638933

    ad@solutions
    Participant

    Which one should I turn off?

    I have tried all of them but nothing changes

    #639101

    Artem Temos
    Participant

    Disable any plugins not directly related to our theme. Ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    #639116

    ad@solutions
    Participant

    I did what you say leaving only WoodMart core and WooCommerce, WPBakery Page Builder but it doesn’t work

    #639119

    Artem Temos
    Participant

    As we can see, it works correctly now. Here is a screenshot https://gyazo.com/048112a53ded8a9e55e720ff58c31086
    Try to clear your browser cache and test from your end.

    #639139

    ad@solutions
    Participant

    On my side it still doesn’t work

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    #639145

    Artem Temos
    Participant

    Try to open it in a different browser and incognito tab.

Viewing 12 posts - 1 through 12 (of 12 total)