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hubspot plugin does not work

Viewing 12 posts - 1 through 12 (of 12 total)
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  • #638824

    ad@solutions
    Participant

    I installed the HubSpot – CRM, Email Marketing, Live Chat, Forms & Analytics plugin but once I activate it nothing shows up and the page remains blank.

    I have tried with other themes and it works.
    How can we solve it?

    Thanks

    #638886

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    Could you please send us a screenshot of how it works with the default theme so we can see the different and check what is wrong?

    Kind Regards

    #638901

    ad@solutions
    Participant

    With the default themes the hubspot plugin works and I can configure it.

    If I activate the woodmart theme the screen is blank and I can\’t do anything

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    #638911

    Artem Temos
    Keymaster
    Xtemos team

    Could you please temporarily disable all plugins that are not related to our theme so we can check this?

    #638917

    ad@solutions
    Participant

    only works when I disable the theme

    #638924

    Artem Temos
    Keymaster
    Xtemos team

    Please keep all plugins that are not related to our theme temporarily turned off.

    #638933

    ad@solutions
    Participant

    Which one should I turn off?

    I have tried all of them but nothing changes

    #639101

    Artem Temos
    Keymaster
    Xtemos team

    Disable any plugins not directly related to our theme. Ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    #639116

    ad@solutions
    Participant

    I did what you say leaving only WoodMart core and WooCommerce, WPBakery Page Builder but it doesn’t work

    #639119

    Artem Temos
    Keymaster
    Xtemos team

    As we can see, it works correctly now. Here is a screenshot https://gyazo.com/048112a53ded8a9e55e720ff58c31086
    Try to clear your browser cache and test from your end.

    #639139

    ad@solutions
    Participant

    On my side it still doesn’t work

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    #639145

    Artem Temos
    Keymaster
    Xtemos team

    Try to open it in a different browser and incognito tab.

Viewing 12 posts - 1 through 12 (of 12 total)