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I am encountering difficulties with the Ajax cart addition feature
- This topic has 19 replies, 2 voices, and was last updated 1 year, 2 months ago by Artem Temos.
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AuthorPosts
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August 8, 2023 at 4:12 pm #487388
julian.beerParticipantDear Woodmart Team,
I hope this email finds you well. I am reaching out regarding an issue on my website, mrm-neu.de. I am encountering difficulties with the Ajax cart addition feature. Specifically, there seems to be a problem where the products added to the cart require a full page reload in order to appear. Furthermore, during the checkout process, the added products do not show up at all.
I have attempted various troubleshooting steps, including reviewing settings and configurations, but the problem persists. Given the importance of seamless cart functionality and a smooth checkout process, I am hoping you could provide some insights or guidance on how to resolve this issue.
Your prompt attention to this matter would be highly appreciated. Please let me know if there are any specific details or actions required from my end to facilitate a solution.
Thank you for your assistance. Looking forward to your response.
Best regards,
August 8, 2023 at 4:19 pm #487391
Artem TemosKeymasterHello,
Thank you so much for purchasing our theme and contacting our support center.
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
WoodMart core
WooCommerce
Elementor/WPBakery page builderThank you in advance
August 8, 2023 at 4:22 pm #487399
julian.beerParticipantThanks for your fast Feedback.
I already tried to disable every Plugin, but the Problem was still the same.August 8, 2023 at 4:31 pm #487403
Artem TemosKeymasterPlease, keep all plugins temporarily turned off. Thank you
August 8, 2023 at 4:39 pm #487409
julian.beerParticipantSo you can login yourself now on the site or?
August 8, 2023 at 4:46 pm #487413
Artem TemosKeymasterYes, we can login on your website now. Please, keep all plugins temporarily off so we can check the problem.
Kind Regards
August 9, 2023 at 8:46 am #487519
julian.beerParticipantAlright, do you have any Ideas for this Problem?
August 9, 2023 at 9:17 am #487527
Artem TemosKeymasterHello,
We need to test without plugins first to understand if the issue is caused by the theme or not. As we can see, there is some kind of redirect that breaks this functionality but we don’t have this redirect in the theme.
Kind Regards
August 9, 2023 at 9:59 am #487550
julian.beerParticipantI think the Reason for this are Problems with the CheckoutWC Plugin…
August 9, 2023 at 10:17 am #487558
julian.beerParticipantIf I replace Woodmart with Hello Elementor, everything works smoothly without any issues, and the products are also displayed in the checkout. Is there a way to obtain an older version of the Woodmart Theme so that we can test it? Thank you very much.
August 9, 2023 at 11:21 am #487573
Artem TemosKeymasterHello,
Do you mean that when you disable this plugin it starts working correctly? Can we switch between themes on your website to test it ourselves?
Kind Regards
August 9, 2023 at 11:22 am #487574
julian.beerParticipantYes after I disabled the Woodmart Theme it starts working. You can try it yourself, the Hello Elementor Theme is installed.
August 9, 2023 at 11:26 am #487576
Artem TemosKeymasterYes, it looks like our theme is not compatible with this particular plugin, unfortunately.
August 9, 2023 at 11:35 am #487579
julian.beerParticipantIt works with the older Themeversion. Is it possible to get an older Woodmart Version?
August 9, 2023 at 1:57 pm #487622
julian.beerParticipantThe Version 7.1.4 has the same Problem…
August 9, 2023 at 2:06 pm #487625
Artem TemosKeymasterHello,
Please, specify the version number and we will install it on your website.
Kind Regards
August 9, 2023 at 2:08 pm #487627
julian.beerParticipantHello,
i’m not sure which Version Number i should try, it only need to work without the Checkout Bug.
Are there any ideas for this?
Thank You.August 9, 2023 at 3:36 pm #487658
Artem TemosKeymasterHello,
Unfortunately, we don’t know which version you used before. We can install any version you request.
Kind Regards
August 9, 2023 at 3:56 pm #487679
julian.beerParticipantI found a solution to add this myself with PHP and CSS:
add_action(‘woocommerce_checkout_before_order_review’, ‘custom_force_render_cart_in_checkout’, 20);
function custom_force_render_cart_in_checkout() {
echo ‘<div class=”custom-checkout-cart”>’;
woocommerce_order_review();
echo ‘</div>’;
}And here CSS:
/* Adjust product image size, align left, and add spacings. */
.attachment-woocommerce_thumbnail.size-woocommerce_thumbnail {
width: 80px;
height: auto;
float: left;
margin-right: 10px;
border-radius: 15px;
margin-bottom: 20px;
}/* Display product name and price inline with the image. */
.product-name,
.product-price {
display: inline-block;
}/* Hide unnecessary info in the checkout. */
.wc-gzd-cart-info.delivery-time-info,
.wc-gzd-cart-info.units-info,
.wc-gzd-cart-info.unit-price.unit-price-cart,
.cart-subtotal,
.woocommerce-shipping-totals.shipping,
.order-total,
.order-tax,
.product-total {
display: none;
}/* Adjust the product table to full width and make background transparent. */
.shop_table.woocommerce-checkout-review-order-table {
min-width: 100% !important;
background: none;
}/* Hide table header. */
thead {
display: none;
}August 10, 2023 at 9:22 am #487823
Artem TemosKeymasterHello,
Great, we are glad that you sorted it out! Feel free to contact us if you have any further questions.
Kind Regards
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Tagged: Ajax cart
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