I am experiencing an issue with the WoodMart Image Hotspot widget.

The hotspot is visible on the published homepage, but its marker is not visible in the Elementor editor preview. The widget image loads, and the editor shows the hotspot position as X: 37.8% and Y: 52.4%.

The browser console shows these JavaScript errors from WoodMart’s combine.min.js (version 8.6.4):

1. Uncaught TypeError: Cannot read properties of undefined (reading ‘getCartData’)
2. Uncaught TypeError: woodmartThemeModule.e.accordion is not a function

I also tried the nonce filter suggested in your support forum for hotspot positions that fail to load. It is active in Code Snippets and set to “Run everywhere,” but it did not resolve this issue.

Environment:
– WordPress: 7.1.3
– WoodMart: 8.6.4
– WoodMart Core: 1.1.9
– Elementor: 4.3.5

Could these JavaScript errors prevent the hotspot marker from rendering in the Elementor editor? Please advise how to resolve the editor preview issue.
It only fails to appear while editing in Elementor; it is active under normal circumstances.

I have attached screenshots of the editor and browser console.

Thank you.

Attachments:

You must be logged in to view attached files.

Hello,

Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then activate the 3rd party plugins one by one and check which plugin is causing the issue for you.

Otherwise, if the issue still exists, keep the 3rd party plugins deactivated and let me know so I can check and give you a possible solution.

Best Regards

It seems the Rank Math plugin is causing issues. What should I do to resolve this?

Adding this to the CSS section solved the problem. Does this make sense?

.wd-image-hotspot-wrapper .wd-image-hotspot,
.wd-image-hotspot {
    opacity: 1 !important;
    visibility: visible !important;
    transform: scale(1) !important;
    pointer-events: auto !important;
}

Hello,

The CSS you added forces the hotspot markers to remain visible, which explains why it resolves the issue in the Elementor editor.

However, this is a workaround rather than a root-cause fix. Since Rank Math appears to be involved, please check whether the issue returns when Rank Math is deactivated and whether the hotspot works correctly in the editor without the custom CSS.

If Rank Math is causing the issue, please check its settings and try disabling the relevant options one by one to identify which setting is causing the conflict. Then check whether the hotspot marker appears correctly in the Elementor editor.

Best Regards,

Alright, there is an issue unrelated to this topic. The Woodmart patcher is unable to apply patches.

Attachments:

You must be logged in to view attached files.

[Aizaz Imtiaz Awan]

Hello,

Sorry for the trouble. There was a problem with our patch on our side, and it has now been fixed. Please try applying the patch again. It should install without errors now.

Best regards,

• This reply was modified 3 weeks, 5 days ago by Aizaz Imtiaz Awan.

No problem, thanks.

Hello,

You’re Most Welcome!

Feel free to write back anytime. If you need further assistance, we are always here to help you.

If you have a minute, we’d truly appreciate your feedback — it helps us improve the product and shape future updates more effectively. We’d love your feedback on our theme:
https://www.trustpilot.com/review/xtemos.com

Thanks for contacting us.
Have a great day.

Topic Closed.
Best Regards.

[Author]

Posts