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I am facing issue while editing the page in elementor

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  • #274627

    rajaram24
    Participant

    I am not able to edit the page in elementor. it’s keeps loading.

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    #274639

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    if the problem remains, even after the plugins deactivated, please, provide your site admin access to the private area.

    Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

    Best Regards

    #274643

    rajaram24
    Participant

    I have already tried this but it’s not working.

    #274779

    Hello,

    When I try to enter the size I see this: https://prnt.sc/10pqdyw

    Please deactivate all the plugins not related to the theme and switch the parent theme, please provide the login page URL.

    Best Regards

    #274780

    rajaram24
    Participant

    I have already deactivated the plugins which is not related to theme

    #274781

    rajaram24
    Participant

    you can login through this url

    #274802

    Hello,

    We are now checking your site and it is edited well. http://prntscr.com/10psvvp

    Please check your site again and tell us how to reproduce the problem step by step.

    Best Regards

    #274869

    Hello,

    I tried to edit with Elementor and it took some time and then the editor opened. https://gyazo.com/d28006e4f33943e134fb865fdc5cce05

    Pleae, provide the page URL where I can see the problem.

    Best Regards

    #275024

    rajaram24
    Participant

    I have already fixed it. it was due to wp max upload size.

    #275071

    That is fine. If you have any questions please feel free to contact us.

    Best Regards

Viewing 10 posts - 1 through 10 (of 10 total)

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