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I am not able to add a custom screen option in Woocommerce -> Orders
- This topic has 5 replies, 2 voices, and was last updated 3 months ago by
Hung Pham.
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May 15, 2025 at 8:08 pm #661020
adrian.ymeriParticipantPlease help me out on this urgent issue for my business:
I am not able to assosiate orders with exact location of the users.That location appears in all users (they select it in dropdown) and I need to see that location to be able to send the products exactly there. I need it in the orders, to appear in the PDF invoice – basically anywhere related to that users
May 16, 2025 at 6:36 am #661071
Hung PhamKeymasterHi adrian.ymeri,
Thanks for reaching to us.
1. Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
2. To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) and screenshots that illustrate the problem to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.
Kind Regards,
May 16, 2025 at 11:09 am #661121
adrian.ymeriParticipantSent you the details…Just please help me out resolve this issue.
May 16, 2025 at 6:31 pm #661277
Hung PhamKeymasterHi adrian.ymeri,
Could you please record a short video and describe how we can reproduce the issue on your website so we can check this for you?
Thanks for your patience.
Best Regards,
May 16, 2025 at 6:36 pm #661279
adrian.ymeriParticipantI gave you access to the platform.
Just go to Woocommerce -> Orders, and you will see that I don’t have the screen option “Pavilon & City”.That field is filled by user on user creation and should be used and assosiated with that user. Basically it is their location in which I am going to send orders.
May 17, 2025 at 2:42 pm #661366
Hung PhamKeymasterHi adrian.ymeri,
WoodMart does not control Orders functionality.
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Kind Regards,
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