I am not able to update my theme

[Artem Temos]

Hi, Upon trying to update my Woodmart Theme, the update Failed and showed this error: How can I fix this issue?

Update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
Thanks, Carmelina

• This topic was modified 1 year, 3 months ago by Artem Temos.

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I have already tried to update and cannot.

Hello,

Try to do the following to update the theme:

1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

2. Go to Dashboard -> Updates and click on Check Again.

3. Activate the theme with your purchase code again.

4. Go to Dashboard -> Updates and click on Check Again.

5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

Regards

Hi, I cannot update the theme; I have tried many times. Can you please update the theme for me?

Thanks, Carmelina

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Hello,

Please, deactivate the theme license first so we can check what is wrong.

Kind Regards

Hi, I need help updating my theme. I have tried over and over and get this error: Downloading update from https://xtemos.com/wp-json/xts/v1/download?token=JYfsvsPCwmH8YWwfpkHi8SmZDB2TnXFBliDHwS3L1623042561&theme=woodmart…

An error occurred while updating Woodmart: Download failed. Unauthorized

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Hello,

Try to activate and update the theme now. Let me know if it works.

Kind Regards

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