I am not seeing Jet custom fields in WOODMART LAYOUTS.

Hi, I opened a new “single product” layout for Woodmart and put custom fields in Jet and it doesn’t appeal to me.

Hello,

Please clarify what fields you mean and where you should see them. Could you send us some screenshots?

Kind Regards

1️⃣ Image 1 shows the WoodMart Layout, where the custom fields are not displayed.
2️⃣ Image 2 shows the Single Product Template in Elementor, where the JetEngine Meta Box custom fields are displayed correctly.”

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Please send us your FTP access so we can investigate what is wrong. Also, allow us to switch to English temporarily.

Hi, I created an FTP.

Sorry, but we can’t connect with this account https://monosnap.com/file/Z3uSF3vCnwOs3zHX8JPbkPT5Q2cWrM

Are you unable to log in to your FTP account?

If you trying to access from a blocked Eastern country, you should use a VPN.
If you can provide me your IPs, i will whitelist you

hello can you help me pleas?

Please whitelist the following IP 176.98.71.35

I told the hosting company to whitewash the IP, I moved to a new domain to see if it would work there and it didn’t work so I created a new FTP, these are its details

Could you please reproduce the issue on your website now and send us a direct link where we can check this?

You can log in, your IP has been whitewashed.

https://baker.trusting-hodgkin.35-246-200-101.plesk.page/woodmart_layout/%D7%A2%D7%9E%D7%95%D7%93-%D7%9E%D7%95%D7%A6%D7%A8-%D7%91%D7%95%D7%93%D7%93/

I put a Jet widget that pulls custom fields and it doesn’t pull the custom fields.

We checked on this product page and it works correctly https://monosnap.com/file/GTUQp6bfr6Y9vIwYhSFshP9fRZVomo
Note that it might not be displayed correctly while previewing the custom layout.

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