Home Forums WoodMart support forum I am unable to activate PayPal Payments on my website

I am unable to activate PayPal Payments on my website

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #694180

    casaecolori.it
    Participant

    Good afternoon, I am unable to activate PayPal Payments on my website.
    The button “Activate PayPal Payments” ot working when I click it. All the integration and setup steps have been completed. The business account PayPal has been activated, and everything is configured. I kindly ask you to help us resolve this issue. Thank you in advance.

    #694212

    Hello,

    Could you please check how it works with some default WordPress themes like WooCommerce Storefront or Twenty-Twenty-Five to understand if it is our theme issue or not?

    Best Regards,

    #695021

    casaecolori.it
    Participant

    Good afternoon.
    Thank you for your reply. I contacted WooCommerce support and was waiting for them to check. After checking, they told me there were no problems on their end. They said the problem was either with the website template or the server. I would ask you to check the template. Thank you. If anything happens, I’ll deal with the server later.

    #695130

    Hello,

    I have checked your site and have not seen the issue with woodmart theme, if you want to confirm this, you can check how it works with some default WordPress themes like WooCommerce Storefront or Twenty-Twenty-Five to understand if it is our theme issue or not?

    Best Regards,

    #695154

    casaecolori.it
    Participant

    Can you check this for me? I also asked another question about the display on the computer. The single products module isn’t displaying correctly.

    #695272

    Hello,

    01. I have checked your site using the default Storefront theme, and the PayPal button is still not showing. This confirms that the issue is not related to the theme.

    I recommend contacting the plugin developer or your server support team for further assistance in resolving this issue.

    02. For the single product page, please share some screenshots for better understanding that demonstrate the problem so we can understand and reproduce it on your website.

    Best Regards,

    #695292

    casaecolori.it
    Participant

    Good morning, after I activated Patch ID 695184, the product images on the main page and the product page are now working correctly, thank you. The PayPal button is working fine. The only remaining issue is with the logo display. For example, on this product page, see the photo https://casaecolori.it/product/resina-autolivellante-per-pavimenti/, the logo is not displayed correctly. It’s also displayed incorrectly on the mobile version of the site, see the photo. It’s also displayed correctly on the checkout page.

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    #695406

    Hello,

    We have replied you in your another thread about the same problem in the following ticket:
    https://xtemos.com/forums/topic/logo-display/

    Best Regards,

Viewing 8 posts - 1 through 8 (of 8 total)