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I am unable to activate PayPal Payments on my website
- This topic has 7 replies, 2 voices, and was last updated 3 weeks, 4 days ago by
Aizaz Imtiaz Awan.
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November 4, 2025 at 12:21 pm #694180
casaecolori.itParticipantGood afternoon, I am unable to activate PayPal Payments on my website.
The button “Activate PayPal Payments” ot working when I click it. All the integration and setup steps have been completed. The business account PayPal has been activated, and everything is configured. I kindly ask you to help us resolve this issue. Thank you in advance.November 4, 2025 at 2:05 pm #694212
Aizaz Imtiaz AwanKeymasterHello,
Could you please check how it works with some default WordPress themes like WooCommerce Storefront or Twenty-Twenty-Five to understand if it is our theme issue or not?
Best Regards,
November 9, 2025 at 10:38 am #695021
casaecolori.itParticipantGood afternoon.
Thank you for your reply. I contacted WooCommerce support and was waiting for them to check. After checking, they told me there were no problems on their end. They said the problem was either with the website template or the server. I would ask you to check the template. Thank you. If anything happens, I’ll deal with the server later.November 10, 2025 at 1:24 pm #695130
Aizaz Imtiaz AwanKeymasterHello,
I have checked your site and have not seen the issue with woodmart theme, if you want to confirm this, you can check how it works with some default WordPress themes like WooCommerce Storefront or Twenty-Twenty-Five to understand if it is our theme issue or not?
Best Regards,
November 10, 2025 at 3:02 pm #695154
casaecolori.itParticipantCan you check this for me? I also asked another question about the display on the computer. The single products module isn’t displaying correctly.
November 11, 2025 at 8:43 am #695272
Aizaz Imtiaz AwanKeymasterHello,
01. I have checked your site using the default Storefront theme, and the PayPal button is still not showing. This confirms that the issue is not related to the theme.
I recommend contacting the plugin developer or your server support team for further assistance in resolving this issue.
02. For the single product page, please share some screenshots for better understanding that demonstrate the problem so we can understand and reproduce it on your website.
Best Regards,
November 11, 2025 at 10:20 am #695292
casaecolori.itParticipantGood morning, after I activated Patch ID 695184, the product images on the main page and the product page are now working correctly, thank you. The PayPal button is working fine. The only remaining issue is with the logo display. For example, on this product page, see the photo https://casaecolori.it/product/resina-autolivellante-per-pavimenti/, the logo is not displayed correctly. It’s also displayed incorrectly on the mobile version of the site, see the photo. It’s also displayed correctly on the checkout page.
Attachments:
You must be logged in to view attached files.November 11, 2025 at 3:12 pm #695406
Aizaz Imtiaz AwanKeymasterHello,
We have replied you in your another thread about the same problem in the following ticket:
https://xtemos.com/forums/topic/logo-display/Best Regards,
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