i can not get the full themes
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First of all, I was trying to upload the theme, but it wouldn’t upload — the website kept freezing. So I decided to upload it manually through the files instead. I specifically bought WoodMart because of the Pets theme, but only 86 themes appeared instead of 90, and the Pets theme isn’t showing among them.
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Hello,
Please make sure you are using the latest version of the theme. The latest version of the Theme running is 8.3.3. This demo comes in the 8.3 version.
Best Regards,
it will not update and it says that i am not authorized this the pictures that says so
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Hello,
Try to do the following to update the theme:
1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.
2. Go to Dashboard -> Updates and click on Check Again.
3. Activate the theme with your purchase code again.
4. Go to Dashboard -> Updates and click on Check Again.
5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.
Best Regards,
I tried this and tried everything in these forms that people shared their problems, but it still would not work. I tried once more time after reading your answer, but it is still the same and shows the same error “downloading update from https://xtemos.com/licenses/api/files/get/woodmart.zip?token=1…”
Hello,
1. Download the most recent WoodMart version from your ThemeForest account.
2. Go to Appearance -> Themes -> Add new
3. Click on the “Upload theme” button and then choose the theme installable zip file in the form.
4. Click on “Install now.“
5. WordPress will show you information about your existing version. Click on the “Replace current with uploaded” button.
Best Regards,
I already did that and it is not working at all i replaced it multiple times and the error is still there
Hello,
Could you please share your cPanel login details so I can check and solve the issue on your site.
Best Regards,
this is the login panel to the h panel
Hello,
Sorry to say i am unable to access your h panel:
https://postimg.cc/5jkvKYfW
Best Regards,
no it is in hostinger it is an h panel not cpanel
i called the server to ask about the proble, and they said it is from you
you have the compete acsses
they said you couild use a vpn to use it if the problem is still there
Hello,
Please disable the 2FA Authentication temporarily so that we can proceed further with checking the issue.https://postimg.cc/k6whkH83
Best Regards,
It is disabled now. Try again
Hello,
Sorry to say it is still enabled. Can you please disable it.
Otherwise, download the most recent WoodMart version (8.3.3) from your ThemeForest account.
Go to Appearance -> Themes -> Add new -> Click on the “Upload theme” button and then choose the theme installable zip file in the form -> Click on “Install now.“.
WordPress will show you information about your existing version. Click on the “Replace current with uploaded” button.
Best Regards,
.
