Home › Forums › WoodMart support forum › I can not save the extra description of the product category

I can not save the extra description of the product category

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • October 10, 2025 at 3:29 pm #690133

    01balew
    Participant

    Hi,

    I´m not able to save the extra description of the product category.

    October 10, 2025 at 3:31 pm #690135

    01balew
    Participant

    The regualar description is saved, but the extra description not

    Attachments:
    You must be logged in to view attached files.
    October 10, 2025 at 4:06 pm #690148

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    October 10, 2025 at 4:22 pm #690159

    01balew
    Participant

    Thanks for you quick reply.

    I have diabled the plugins – see login information in extra information

    October 11, 2025 at 4:03 pm #690387

    01balew
    Participant

    Hi,

    after deactivating the plugin “Catalog Visibility Options for WooCommerce” I was able to save the extra description. Nevertheless, the extra description doesn´t appear on the category site, although I ´ve added the extra description widget.

    Attachments:
    You must be logged in to view attached files.
    October 13, 2025 at 11:29 am #690564

    Bogdan Donovan
    Keymaster

    Hi,

    Please try to update your theme to the latest version and install patch number 690157.

    Kind Regards

    October 13, 2025 at 2:56 pm #690622

    01balew
    Participant

    Hi,

    thank you – it worked.

    Regards,
    Sebastian

    October 13, 2025 at 5:10 pm #690664

    Bogdan Donovan
    Keymaster

    You are welcome!

  • Author
    Posts
Viewing 8 posts - 1 through 8 (of 8 total)