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I Cannot Edit Home Page
- This topic has 11 replies, 2 voices, and was last updated 1 year ago by Artem Temos.
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November 16, 2023 at 2:24 pm #512868
icvamiharbiParticipantHello everyone. Respectively; I purchased the product. I loaded the demo page. I installed the Wine theme. When I try to edit pages with Elementor, I cannot edit the Home page. It either gives an error or asks me to boot in safe mode. In safe mode, I cannot make the edits I want. I need your support.
Good work everyone.
November 16, 2023 at 3:00 pm #512878
Artem TemosKeymasterHello,
Thank you so much for purchasing our theme and contacting our support center.
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
WoodMart core
WooCommerce
Elementor/WPBakery page builderThank you in advance
November 16, 2023 at 5:52 pm #512944
icvamiharbiParticipantHello, when I removed all plugins except the ones you mentioned, I was able to edit the home page. There doesn’t seem to be a problem for now. If I have problems again, can I contact you under this topic?
November 17, 2023 at 10:22 am #513075
Artem TemosKeymasterIt means that the problem is caused by some of the installed plugins. Feel free to contact us if you have any further questions.
Kind Regards
November 17, 2023 at 12:12 pm #513124
icvamiharbiParticipantHello again. I actually edited the homepage. For this reason, I disabled the plugins. After the editing was completed and I reactivated the slider plugin that came with the theme, the slider did not appear on the screen at all. Currently the license key does not work. Slider does not appear on the screen. I would be glad if you could help me with this.
I wish you good work.
November 17, 2023 at 1:21 pm #513171
Artem TemosKeymasterPlease, disable all plugins again and send us your admin access so we can check what is wrong.
Kind Regards
November 17, 2023 at 2:42 pm #513197
icvamiharbiParticipantHello.
I am providing you the information of FTP and WordPress admin panel below.
- This reply was modified 1 year ago by Artem Temos.
November 17, 2023 at 3:21 pm #513208
Artem TemosKeymasterYou need to increase PHP memory limit for your website to 256MB. Currently, it is set to 64 MB which is not enough when you activate the Slider revolution plugin.
Kind Regards
November 17, 2023 at 4:08 pm #513247
icvamiharbiParticipantHello again. First of all, thank you for your support, but I have set the “Memory Limit” section in my hosting to 256M. I did this both in conpig.php and also contacted the company from which I purchased the hosting. I also got confirmation from them. Even though the Memory Limit is currently 256M, I still keep getting the same error.
The relevant link and picture are attached.
Enjoy your work.
https://weindepo.de/phpinfo.php
Attachments:
You must be logged in to view attached files.November 17, 2023 at 4:11 pm #513257
Artem TemosKeymasterNow it works well. But it looks like you removed the Slider revolution from the home page. Try to add it now and see if it works.
November 17, 2023 at 4:21 pm #513263
icvamiharbiParticipantI deactivated the Slider Revolution plugin and edited the home page, but I did not remove the slider. If there is an article or video about how I should add it, could you please share the link?
November 17, 2023 at 5:46 pm #513295
Artem TemosKeymasterYou just need to add an element as shown on the screenshot https://gyazo.com/a2a3a3335a3553f0beb2b4d53840cd1c
Kind Regards
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