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I Cannot Edit Home Page

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #512868

    icvamiharbi
    Participant

    Hello everyone. Respectively; I purchased the product. I loaded the demo page. I installed the Wine theme. When I try to edit pages with Elementor, I cannot edit the Home page. It either gives an error or asks me to boot in safe mode. In safe mode, I cannot make the edits I want. I need your support.

    Good work everyone.

    #512878

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

    #512944

    icvamiharbi
    Participant

    Hello, when I removed all plugins except the ones you mentioned, I was able to edit the home page. There doesn’t seem to be a problem for now. If I have problems again, can I contact you under this topic?

    #513075

    Artem Temos
    Keymaster

    It means that the problem is caused by some of the installed plugins. Feel free to contact us if you have any further questions.

    Kind Regards

    #513124

    icvamiharbi
    Participant

    Hello again. I actually edited the homepage. For this reason, I disabled the plugins. After the editing was completed and I reactivated the slider plugin that came with the theme, the slider did not appear on the screen at all. Currently the license key does not work. Slider does not appear on the screen. I would be glad if you could help me with this.

    I wish you good work.

    #513171

    Artem Temos
    Keymaster

    Please, disable all plugins again and send us your admin access so we can check what is wrong.

    Kind Regards

    #513197

    icvamiharbi
    Participant

    Hello.

    I am providing you the information of FTP and WordPress admin panel below.

    #513208

    Artem Temos
    Keymaster

    You need to increase PHP memory limit for your website to 256MB. Currently, it is set to 64 MB which is not enough when you activate the Slider revolution plugin.

    Kind Regards

    #513247

    icvamiharbi
    Participant

    Hello again. First of all, thank you for your support, but I have set the “Memory Limit” section in my hosting to 256M. I did this both in conpig.php and also contacted the company from which I purchased the hosting. I also got confirmation from them. Even though the Memory Limit is currently 256M, I still keep getting the same error.

    The relevant link and picture are attached.

    Enjoy your work.

    https://weindepo.de/phpinfo.php

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    #513257

    Artem Temos
    Keymaster

    Now it works well. But it looks like you removed the Slider revolution from the home page. Try to add it now and see if it works.

    #513263

    icvamiharbi
    Participant

    I deactivated the Slider Revolution plugin and edited the home page, but I did not remove the slider. If there is an article or video about how I should add it, could you please share the link?

    #513295

    Artem Temos
    Keymaster

    You just need to add an element as shown on the screenshot https://gyazo.com/a2a3a3335a3553f0beb2b4d53840cd1c

    Kind Regards

Viewing 12 posts - 1 through 12 (of 12 total)