i cant access to my admin !!
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hi, i have a problem to access to my admin dashboard ! the link is not find !!!!
Hello,
Please check the login using /wp-admin.
We’ve verified that the login fields appear correctly when accessing /wp-admin, which confirms that WordPress is working normally. The /wp-login.php URL is likely changed.
You can continue logging in via /wp-admin without any issue.
Best Regards,
look its always redirect me to the staging website !!
Hello,
Navigate to wp-admin > Settings > General
Make sure WordPress Address (URL) and Site Address (URL) are set to your live site URL, not the staging URL.
If you have a caching or redirect plugin, clear its cache after updating the URLs and check how it works.
Best Regards,
all this settings are good !!!
Hello,
Could you please check how it works with some default WordPress themes like WooCommerce Storefront to understand if it is our theme issue or not?
Best Regards,
i dont understand ! what should i do ???
i have found the probleme it was the redis object cache plugin
Hello,
Please do the following to help us identify the issue:
- Log in to your hosting control panel (cPanel).
- Go to Appearance > Themes in your WordPress admin (if you can access it).
- Temporarily activate a default WordPress theme, such as Storefront or Twenty Twenty-Four > Then try accessing your admin dashboard again:
If the admin dashboard works correctly with a default theme, it means the issue is related to the current theme.
If the issue persists even with a default theme, then it is not theme-related and may be caused by a plugin, server configuration, or WordPress core files.
Best Regards,
.
