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I cant add my test domains.
- This topic has 17 replies, 3 voices, and was last updated 1 year, 1 month ago by Artem Temos.
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AuthorPosts
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November 22, 2023 at 9:35 am #514395
tradegamesempireParticipantHello!
I cant add my test domains. Error
“The purchase code is invalid. Where can I get my purchase code?”
Please, help!November 22, 2023 at 9:39 am #514398
ymncn998ParticipantI have the same issue; why did you limit the license codes? We used to be able to use them on three different sites before.
November 22, 2023 at 10:22 am #514416
Artem TemosKeymasterHello,
You need to remove your old activations in your account on xtemos.com/my-account
Note that one regular license allows you to use our theme on one website only. You can activate it on staging and production websites which are a part of one project.Kind Regards
November 22, 2023 at 10:35 am #514428
tradegamesempireParticipantI deleted the key on the site. On one site it installs, on another there is an error. The sites are the same, the domains are different. One is testing, the other is working.
I can’t create a subdomain because it is defined by online services. So I bought different domains- This reply was modified 1 year, 1 month ago by tradegamesempire.
November 22, 2023 at 10:43 am #514440
ymncn998ParticipantCould we test on three different domains before, was this feature recently removed
November 22, 2023 at 11:02 am #514446
Artem TemosKeymasterHello,
As we can see, the theme is still activated. You need to go to your account and remove old activations. Currently, you can activate it only on one domain. In our next update we will add an option to mark this activation as development (staging) that will allow you to activate it twice.
Kind Regards
November 22, 2023 at 11:26 am #514454
ymncn998ParticipantWhy has the number of allowed activations been reduced from three domains to two? What factors or considerations led to this change in licensing?
November 22, 2023 at 11:30 am #514456
Artem TemosKeymasterAccording to our rules, we always allowed to use a Regular license for a single project. For multiple projects, you need to have one license per website. You can find this information in our documentation and in numerous comments and support topics. 3 activations meant 1 staging, 1 production, and 1 extra for cases when customers forget to deactivate the license before uninstalling the theme. Now we remove this 1 extra because customers think that they can use our theme for 3 different projects.
Kind Regards
November 22, 2023 at 11:35 am #514458
ymncn998ParticipantWhile I appreciate the clarification on the licensing rules, having three activations was beneficial for users who often work on multiple projects concurrently, with one for staging, one for production, and an additional for unforeseen circumstances. The change to limit it to two activations may pose challenges for users managing multiple projects. Is there any possibility of reconsidering this decision or providing an alternative solution for users who frequently switch between projects?
November 22, 2023 at 11:35 am #514459
tradegamesempireParticipantThanks!
When can I add a test domain? When will this update be and how will I be notified? The theme is now activated on the main site. I wanted to start testing new features already, but I can’t do it on the main domainNovember 22, 2023 at 11:40 am #514461
Artem TemosKeymasterIf you want to install our theme just for testing purposes and see how features work you can do this without license activation temporarily. We will not return 3rd extra activation because, as we stated, most customers confuse this and think that they are allowed to use our theme for 3 separate projects.
Kind Regards
November 22, 2023 at 11:45 am #514463
tradegamesempireParticipantI don’t need a third activation =)
Can I use a test site license in the future? How soon will this feature be added? I didn’t worry when the license was on the test siteNovember 22, 2023 at 12:41 pm #514491
ymncn998Participant+1 when?
I don’t need a third activation =)
Can I use a test site license in the future? How soon will this feature be added? I didn’t worry when the license was on the test siteNovember 22, 2023 at 3:29 pm #514578
Artem TemosKeymasterWe are working on this update and will release it soon. As for now, you can still use it without license activation.
November 22, 2023 at 4:05 pm #514594
tradegamesempireParticipantThank you! I’ll be waiting
November 23, 2023 at 1:41 pm #514913
Artem TemosKeymasterHello,
We have released our 7.3.4 update that adds an option to activate the theme on the development domain separately.
Kind Regards
November 25, 2023 at 8:19 am #515438
tradegamesempireParticipantThank you! I was able to activate the test site.
November 27, 2023 at 10:34 am #515768
Artem TemosKeymasterYou are always welcome. Feel free to contact us if you have any further questions.
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