I can’t complete the order
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Hello!
I encounter a problem where I cannot go to the shopping cart to complete the order. when I click on the shopping cart, it takes me back to the first page.
can you help me ?
Hello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Regards
not work with storefront. with TwentyTwenty i can’t find any checkout or add to cart
Hello,
After verifying with the default theme, we observed that the issue persists. This indicates that the problem is not related to our theme.
Kindly ensure that all WooCommerce pages are configured correctly using the following guidelines:
https://woo.com/document/woocommerce-pages/
Best Regards.
I found the problem. In the settings, I can’t find the landing pages in the Pages category. In the layout section, they are done, but when we can put the destination page, there I run into this problem.
Can you guide me with the checkout pages (their construction possibly)?
Hello,
WooCommerce automatically creates a checkout page for your store once you activate the plugin. You can locate it by navigating to Pages > Checkout in your admin dashboard:
https://ibb.co/Q9CkxTJ
https://ibb.co/nr3Ck5h
For configuring this page, Navigate to WooCommerce > Settings > Advanced > Choose the checkout page.
https://ibb.co/JHp48xc
If you have any questions feel free to contact us.
Best Regards.
I deleted the entire site, and I’m starting from scratch with its construction. But I encounter a problem when registering the theme, because according to the code used, it appears as already registered. Do you have any idea how to proceed in this situation?
Hello,
Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.
Activate the theme with your purchase code again. If you can’t activate it, remove all your old activations in your account https://xtemos.com/my-account/
Best Regards.
.
