Home › Forums › WoodMart support forum › I can’t edit, Elementor is blocked
I can’t edit, Elementor is blocked
- This topic has 8 replies, 2 voices, and was last updated 1 year ago by Hung Pham.
-
AuthorPosts
-
November 14, 2023 at 5:46 am #512117
barajasandromedaParticipantHello, I want to edit my site with the WoodMart template with Elementor, but it won’t let me, as if it were blocked. I attach a video of the problem.
It has already been deactivated and activated again and it still does not work. It will be a plugin or the fact that when translating it does not pull things well with the Loco Translate plugin, it generates a conflict. I hope for your support and prompt response.
November 14, 2023 at 5:52 am #512118
barajasandromedaParticipantSorry, I didn\’t see the file upload limit, I left the YouTube link hidden for your information.
November 14, 2023 at 11:03 am #512185
Hung PhamKeymasterHi barajasandromeda,
Thanks for reaching to us.
I kindly request you to conduct a check by activating the default WordPress Theme, such as Storefront or Twenty Twenty-Three (Appearance > Themes) and keep WoodMart Core and Elementor plugins activated. This is to ascertain whether the issue you are experiencing is due to our theme or not.
If the problem persists even with the default WordPress theme, it would suggest that WoodMart theme is not the cause of the issues.
Regards,
November 15, 2023 at 5:09 am #512433
barajasandromedaParticipantThank you for your response, I have done what you tell me and with the Elementor base template it works but not with the template.
Everything is activated as indicated.
I request your support and the private information has access so you can see
If it is necessary to delete and do everything from 0, tell me since your last response makes it seem like you did not want to support me despite having already paid support.
November 15, 2023 at 7:03 am #512443
Hung PhamKeymasterHi barajasandromeda,
Thanks for sharing the details.
However, I can’t access your site due to Recaptcha couldn’t loaded https://prnt.sc/Cek8GfpgOGZn
Please disable it for a while.
Regards,
November 15, 2023 at 7:50 pm #512666
barajasandromedaParticipantThank you for your response, I have removed the recaptcha from the site, please try again.
I’ll stay tuned, greetings.
November 16, 2023 at 6:47 am #512722
Hung PhamKeymasterHi barajasandromeda,
Thank you for removing that.
But, please check wp-admin credentials again, it always directed me to Coming soon page https://prnt.sc/A9AiN1hAC2D2
Regards,
November 16, 2023 at 10:33 pm #512995
barajasandromedaParticipantThank you for your response, I will respond in the private part
November 17, 2023 at 8:37 am #513056
Hung PhamKeymasterHi barajasandromeda,
It worked well on my end https://prnt.sc/nKVBzkZzF0mo
Please clear browser cache or CDN and check again.
Regards,
-
AuthorPosts
- You must be logged in to create new topics. Login / Register