I CAN´T EDIT POST PAGE

Hi,

I installed wordpress and Basel theme, then import the demo. But when I try to edit any page of the demo it will not let me access.

I get 500 error, attached image

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Hello,

Thank you for choosing our theme and contacting us.

Could you please check how it works with default WordPress theme to see is it caused by Basel or not? Also, try to disable all additional plugins one by one and check.

Kind Regards
XTemos Studio

I tried disabling the first, Custom metaboxes Framework. And I can edit the pages.

Do I need this plugin?

Could you please provide us your admin access so we can check it?

Hi Artem.

Finally the plugin that is giving the bug is the slider revolution. I consider it a very necessary plugin, how can I fix the problem?

Hi,

Could you please provide us your admin access so we can check it?

HI,

ok. http://ww.elcarritodelaschucherias.info/

Could you please turn on a debug mode in your WordPress installation and ask your hosting providers to show PHP error on the site? We need to see what this Internal server error is caused by.

Regards

Hi artem,

Debug mode and error display already on.

Regards.

Hi,

But we still don’t see any errors. Please, contact your hosting providers for help in this question. We have to see the error to understand the problem.

Regards

Hi Artem,

I will try speak with hosting providers to show php errors but, Can I reinstall wordpress and basel theme? Maybe can be fix the error.

Firstly, it would be better to see error logs.

Hi,

Can you see now?

Thank you

Hi,

No, we still see a white screen only. Did you contact your providers for error logs?

Hi

I need a solution. If I disable the slider revolution plugin I can work, but I want this plugin. I bought this theme because I also brought this plugin and now I can not enjoy it. Please I want a solution or the return of my money.

Hello,

Of course, we will help you fix this problem. But to do that we asked you to contact hosting providers and ask for error logs. We will analyze these errors and find the solution. Did you contact them?

Regards

Ye I contacted but they say to me all is done… I will try to reinstall.

OK, write us when you have any additional questions.

Hi,

I reinstal wordpress, instal plugins and all correct but when i import demo page, flower page same problem i only can edit pages if i disable revolution slider plugin…

If i dont put demo the wordpress work normaly…

Hello,

Could you please ask your hosting providers to increase PHP memory limit for your website? It should fix the problem.

Regards

Hi,

Now the erros we can see. Please help!!

I add in wp_config.php define( ‘WP_MEMORY_LIMIT’, ’64M’ ); for memory.

We can’t login to your admin panel.

Ok i sent you new password

I NEED TO RESOLVE THIS PROBLEM NOW!! PLEASE

THANK YOU

The problem was memory limit in server. Now all work perfectly

Glad to hear that!

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