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I can’t update the theme

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  • #490663

    depurweb
    Participant

    dear, i have error with update theme
    Update failed: Il pacchetto non può essere installato. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
    but i insert code

    #490665

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Go to Dashboard -> Updates and click on Check Again.

    5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    Regards

    #490685

    depurweb
    Participant

    in this mode do I lose the current configuration? i have many lines of modified css code?

    #490702

    Artem Temos
    Keymaster

    No, it will not affect your website content and configuration at all.

    Kind Regards

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Viewing 4 posts - 1 through 4 (of 4 total)