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I deleted the WordPress installation and cannot use purchase code again

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #668550

    ivoltbg
    Participant

    Hello,

    I’m new here. I purchased your theme and activated it on a “developer domain.” I spent quite a bit of time working with the theme, but in the end, I caused some serious visual issues that I couldn’t fix, so I ended up deleting the entire WordPress installation. I have now reinstalled it and am trying to activate the theme again on the “developer domain” using my purchase code, but unfortunately, it says the code has already been used. Could you please help me?

    #668562

    ivoltbg
    Participant

    I forgot to say that the domain is the same.

    #668579

    ivoltbg
    Participant

    Hello. I tried again on same domain as “development website” and it worked. I am attaching even a photo.

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    #668762

    Hung Pham
    Keymaster

    Hi ivoltbg,

    Thanks for reaching to us.

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

    Kind Regards,
    Hung PD

    #669886

    ivoltbg
    Participant

    Hello, you can close the ticket. Thank you very much.

    #669913

    Hung Pham
    Keymaster

    Hi ivoltbg,

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

    If you have a quick minute we always appreciate a 5-star rating on our theme!

    https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/reviews/20264492

    Your feedback is the motivation to improve our work and services.

    Regards,
    Hung PD

Viewing 6 posts - 1 through 6 (of 6 total)

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