I don’t receive an order confirmation by email!
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Good day, we launched a site on your template.
We made a test order, but the confirmation letter doesn’t arrive to the customer’s test email. Please help me set it up correctly.
Thank you in advance, Vmitaliy.
Hello,
Please go to WooCommerce > Settings > Emails and ensure all relevant email notifications (“Processing Order”) are properly enabled and configured.
Also, make sure your website’s server is correctly set up to send emails. In many cases, web hosting providers require specific configurations to support outgoing mail functionality.
To improve the reliability of email delivery, we recommend using SMTP (Simple Mail Transfer Protocol). You can easily set this up using a plugin like WP Mail SMTP or Easy WP SMTP.
These tools allow you to connect your site to a trusted email service and help prevent emails from being marked as spam or not delivered at all.
For more details, you can also refer to WooCommerce’s official documentation:
https://woocommerce.com/document/email-faq/
Best Regards,
.
