I forgot my password error when logging in as a customer

In the Woodmart theme, my customers do not type a password when creating an account. The password creation email is not delivered and I forgot my password and it does not work.

Hello,

Please Go to Woocommerce >> Settings >> Accounts and Privacy >> and disable “When creating an account, automatically generate an account password”. Then clear cache and check back.

Best Regards.

HI team,

i am facing the same issue, and i tried the method you suggested, but the option is mot available in the dashboard

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Hello,

The functionality for sending emails with notifications is a WordPress feature, and the theme does not affect it. To ensure that this is not an issue with the theme, please make a full backup of your site and switch to a default theme like Twenty Twenty-Four or Storefront.

Best Regards.

i switched the theme, but nothing happed, what should I do after that.

Hello,

– Please ensure that your website’s server is properly configured to send emails. Sometimes, web hosting servers require specific settings to enable outgoing mail functionality. You also ask from the hosting support about this.

– Check if the email functionality is being blocked by any plugins or server settings. If you are using any security plugins, make sure they are not interfering with the email-sending process.

– Consider using SMTP (Simple Mail Transfer Protocol) for sending emails. This often increases the reliability of email delivery. You can use plugins like ‘WP Mail SMTP’ or ‘Easy WP SMTP’ to configure this.

– If you are using a third-party email service for your emails, please verify that all the necessary DNS records (like SPF and DKIM) are correctly set up to ensure email deliverability.

– Lastly, it might be helpful to check your server’s mail logs to see if there are any errors or issues that could be preventing emails from being sent.

Best Regards,

[Author]

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