I have 2 serious problems

I have 2 serious problems, please, I need your help
And I can’t find any solution to the issue in the support forum!

1: In the pop-up window when I add a product to the cart, two options appear for me either continue to the shopping cart or add more products..
When you click on add more products, it returns you to the same page.. and here I want to change it to refer to the store page.. I changed the code of the script itself.. and it worked on the computer, but on the phone it doesn’t work, still leaving you on the same page.. as if it’s not the same code. .I must know how to change..

2. On the checkout page.. the phone field is set correctly but still I also write down only one digit it passes it as if it is normal!

Please, I need a solution as soon as possible.

Hi hamodon,

Thanks for reaching to us.

1. I didn’t see Add more product button. However, please be aware that such additional customization in files is not covered under our basic support scope.

2. First of all, please check how it works with the Storefront theme. If it works the same, please try to contact support of WooCommerce plugin. I can’t assist with questions that are independent of WoodMart, unfortunately.

Regards,

where you didn’t see the button?
https://sondoqi.com/
this is the link to the site!

Hi hamodon,

I tested on mobile and it worked as well, please disable CDN or clear browser cache and check again. https://prnt.sc/d3SlUHCYKsJh

https://screenpal.com/watch/c061eQV5aCl

However, please be aware that such additional customization in files is not covered under our basic support scope.

Regards,

You do manage to do this because you are connected through the computer corresponding to the phone…
Try from the phone itself directly… you won’t succeed… it doesn’t work!!!
I need an immediate solution.
I am attaching a screenshot from the phone itself in the CHROME browser and you will see the result..

here is the screenshot

Attachments:

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Hi hamodon,

I tested on Chrome on my phone and it worked well. https://www.mediafire.com/file/5ailbm1yezzlueb/video_2023-10-08_21-06-12.mp4/file

However, please be aware that such additional customization in files is not covered under our basic support scope.

Regards,

hii please i need your help…
the issue is not working..
help me to change the link from “#” to the link : “https://sondoqi.com/shop/”
where I can change it ?

Hi hamodon,

Sorry, but your answer is a bit unclear to me. To assist you in the best possible manner, I kindly ask that you please include a screenshot that illustrates the problem in question. And provide me temporary wp-admin info (wp-admin URL, username, password) to Private Content area, this will allow me to thoroughly investigate and address your concerns in a more efficient.

Regards,

please the information…
my ask is very simple…
when you add some product to the cart..
it will open a popup … with 2 buttons…
go to cart.. or continue the shipping .. so I want the continue go to the store page.. https://sondoqi.com/shop/

Hi hamodon,

Thanks for details.

I can see the Continue button works as you wanted https://prnt.sc/YDu6-w-AkuX6

Regards,

i don’t know whay.. but please see the screenshot I send here… it’s not working…
on many pc’s and phones….
try with your phone please..

Attachments:

You must be logged in to view attached files.

Hi hamodon,

You should deactivate all plugins (except Required Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems or can make it works again, sometimes it caused by plugins conflict.

Wishing you a Merry Christmas.

Regards,

i try shutdown all the 3rd plugins are active…
still not working!
tell me where to change the link …
it must be somewhere on the theme files… or the settings ??

Hi hamodon,

Please add below Custom JS code to Theme Settings > Custom JS

jQuery(document).on('click', '.popup-added_to_cart .close-popup', function(e) {
	setTimeout(function () {
window.location.replace('https://sondoqi.com/shop/');
	}, 500);
});

Regards,

finallllyyyy…
it’s working!!!
thank you so much!!!

Hi hamodon,

Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

If you have a quick minute we always appreciate a 5-star rating on our theme!

https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/reviews/20264492

Your feedback is the motivation to improve our work and services.

Regards,

[Author]

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