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I have a problem on the field to display the form

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #253247

    mouhssineelghazzali
    Participant

    I have a problem on the field to display the form to enter the user password when I click it does not display anything I am really in emergency
    you find screenshot to know more

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    #253273

    Hello,

    First of all thanks for choosing our Theme, we are glad to be you in the WoodMart WordPress family :)

    I saw the screenshot you attached and visited your website. There is no such issue as you mentioned.

    All the fields are displaying fine.

    Screenshot for Clarification: https://prnt.sc/w8e8x2

    If you are trying to ask anything else then please provide with some relevant screenshots of the specific area
    to check it myself and help you out accordingly.

    Best Regards.

    #253303

    mouhssineelghazzali
    Participant

    the problem I have is when I click on Create an account? the form does not display in the page you find the example in the theme’s demo and I send you a screenshot of the demo

    to make a test visit the site and try to buy a product and then on the order page try to click the input to create an account at the same time and make the request you will encounter a problem

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    #253323

    Hello,

    I saw the screenshot you attached and visited your website.

    Please check how it works with the default WordPress theme just to check whether the issue is with our theme or not.

    Because the checkout and my account are woocommerce functionality and our theme doesn’t influence.

    If it works fine with the default WordPress theme then deactivate all the third-party plugins and provide admin panel login details of the website then we will troubleshoot with the theme plugins.

    Regards.
    Xtemos Studios.

    #253339

    mouhssineelghazzali
    Participant

    I have deactivated all the extensions but the same problem remains but I decided and I found this problem but to find a solution because I am late and tomorrow I have to start the website I paid thank you for tomorrow

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    #253443

    Hello,

    I saw the screenshot you attached and visited your website and the form is displaying.

    Please clear cache and check back.

    Screenshot for Clarification: https://prnt.sc/w8wm6z

    Regards.
    Xtemos Studios.

Viewing 6 posts - 1 through 6 (of 6 total)