I have a problem with elementor builder

Hello I want to insert templates widget at elementor builder
But ther ehave a error
” the element can’t be loaded from the server.”

Can you help me solve this problem?

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Hello,

You can fix it by applying patch # 609066. To do this, go to Dashboard -> WoodMart -> Patcher, find the corresponding patch and click on the “Apply” button. Also, clear your browser cache after applying the patch.

Kind Regards

Hi

I already did that and the problem still exists

You can check the pictures if I understand correctly what you said

Thanks

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Please send us your admin access so we can check this issue on your website.

I shared the login information with you.

Thanks.

We just tested this on your website and it works correctly https://gyazo.com/1f7a4292cebd25010cc999c6a1f9977f
It means that you have a browser cache issue.

Thanks

I cleared the browser cache and it worked right back

Thanks again for the help.

Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.

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