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i have a problem with hexa in website colors

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #720065

    Mahmoud
    Participant

    hello
    why i can’t change my site color using hexa ?

    #720111

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Could you please provide more details about the issue?

    Which color setting are you trying to change (Theme Settings > Styles & Colors, Header Builder, Elementor, etc.)?
    What HEX color value are you entering?

    Does the color picker accept the value but not apply it on the frontend, or are you unable to save it at all? Please share a screenshot for a better understanding of the issue.

    Best Regards

    #720350

    Mahmoud
    Participant

    i can’t put any values , i attached a photo

    Attachments:
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    #720403

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards

    #720572

    Mahmoud
    Participant

    hello
    i sent it now

    #720629

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please all update the new version of the theme “WOODMART WordPress NEW: 8.5.1 RELEASED”, update the required plugin, and check the issue.
    https://xtemos.com/docs-topic/update-the-theme/

    If the issue remains, turn off all of the plugins not related to the theme, refresh your cache, and check if the problem persists.

    If the issue still remains, let me know, and I will check and give you a possible solution.

    Best Regards

    #720644

    Mahmoud
    Participant

    i did all steps and still not have a solution

    #720683

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please keep all plugins that are not related to our theme temporarily turned off so we can check what is wrong.

    Best Regards

Viewing 8 posts - 1 through 8 (of 8 total)