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I have problem with swiperInit.min.js

Viewing 10 posts - 1 through 10 (of 10 total)
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  • July 11, 2024 at 9:05 am #582555

    tien2n91
    Participant

    Hello,
    Could you help?

    I did deactive all plugin but can not solved this one.

    Regard

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    July 11, 2024 at 10:38 am #582613

    tien2n91
    Participant

    And another problem with protoswipe in product page

    July 11, 2024 at 11:42 am #582635

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards.

    July 11, 2024 at 2:25 pm #582680

    tien2n91
    Participant

    Admin information below. Please check.

    Problem:
    – Header usally invisible
    – Photoswipe can not you
    – Carousel for showing product not working (only can view 3-4 product and can not use navigation)

    July 11, 2024 at 3:10 pm #582694

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please update the new version of the theme “WOODMART WordPress NEW: 7.5.2 RELEASED” and update the required plugin and check the option.
    https://xtemos.com/docs-topic/update-the-theme/

    If the issue remains, turn off all of the plugins not related to the theme, refresh your cache, and check if the problem persists.

    If the issue still remains, let me know and I will check and give you a possible solution. Also, confirm the permission for plugin deactivation. As soon as we complete the testing we will enable it all back.

    Best Regards.

    July 11, 2024 at 6:00 pm #582738

    tien2n91
    Participant

    i did made updated. Issues still there.
    Could you deactive plugin for identify problem?
    Thanks

    July 12, 2024 at 6:26 am #582780

    tien2n91
    Participant

    New problem coming up.
    I did tried to deactive and re-active license again and get this error:

    The API server can’t be reached. Please, contact your hosting provider to check the connectivity with our xtemos.com server. If you need further help, please, contact our support center too.

    Could you provide your IP address for i can contact hosting provider to whitelist it?

    Regard

    Attachments:
    You must be logged in to view attached files.
    July 12, 2024 at 2:16 pm #582932

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please, confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable it all back.

    Best Regards.

    July 12, 2024 at 5:04 pm #583012

    tien2n91
    Participant

    Hello,
    I’m confirmed you have permission to do it.
    Regard

    July 13, 2024 at 10:22 am #583076

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Your issue has been resolved. Check back on your site and check the issue.
    https://ibb.co/D52Twbf
    https://ibb.co/n643nvr

    Best Regards.

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Viewing 10 posts - 1 through 10 (of 10 total)