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I have some issues regarding the Product archive page
- This topic has 10 replies, 2 voices, and was last updated 5 months, 2 weeks ago by
Aizaz Imtiaz Awan.
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September 26, 2024 at 12:03 pm #600344
petru.necula2ParticipantI have some issues regarding the Product archive page on mobile, it gives me some blank space between the header and the products but on editor on mobile it’s not showing anything.
September 26, 2024 at 1:20 pm #600374
petru.necula2Participantactually from what I see is that there’s an issue with the the sidebar on the shop page on mobile, i disabled the elements that were sending to it, but when they were active they didn’t show up ,and left the space wide open. I ” patched” the issue by putting a category element there, but please look into it. Thanks
September 26, 2024 at 1:22 pm #600375
petru.necula2Participantyou can see here in the screenshot the categories tab open but nothing showing up…
Attachments:
You must be logged in to view attached files.September 26, 2024 at 2:29 pm #600407
Aizaz Imtiaz AwanKeymasterHello,
I have not seen any blank space between the header and products on your site.
See screenshot for clarification:
https://ibb.co/fGMgkWqBest Regards
September 30, 2024 at 11:05 am #601279
petru.necula2ParticipantHello, I instaled WPML and suddenly many of my pictures were messed up, do you have any ideea why?
– reference for exemple : https://abovetobacco.com/product/arrow_mint_cosmic_max_20_mg_999_puffs/ , tried to disable the plugin but it seems that the picture is not there, but when i go into the gallery it shows up blank but upon clicking the picture is there.September 30, 2024 at 2:16 pm #601340
Aizaz Imtiaz AwanKeymasterHello,
Could you please share some screenshots of the issue so I can better understand which images sections are missing? This will help me guide you more effectively.
Best Regards
September 30, 2024 at 2:19 pm #601345
petru.necula2Participantsure sure here on the products range : https://abovetobacco.com/shop/?filter_brand=aroma-king , those were the most affected it seems
September 30, 2024 at 2:20 pm #601349
petru.necula2ParticipantThis would be the ss
Attachments:
You must be logged in to view attached files.September 30, 2024 at 3:42 pm #601382
Aizaz Imtiaz AwanKeymasterHello,
Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.
Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know I will further check on your site and give you a possible solution.
Best Regards
September 30, 2024 at 3:45 pm #601383
petru.necula2ParticipantSo the thing is, I already tried to remove all the third-party plug-ins but that didn’t work so please can you check up how the images are cached inside the website because that seems to affect the loading of the actual images.
Is there any issue regarding the sizes or something like that because I found it pretty weird? The fact that only some of the images were affected not all of them and after reloading the images everything was fine.October 1, 2024 at 10:33 am #601533
Aizaz Imtiaz AwanKeymasterHello,
Now I have checked your site. The images are loading fine.
See video for clarification:
https://uploadnow.io/f/028h3jmCheck back your site and check the issue.
Best Regards
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