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I have this issue on my website after change theme to Woodmart
- This topic has 17 replies, 2 voices, and was last updated 21 hours, 34 minutes ago by Luke Nielsen.
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AuthorPosts
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November 7, 2024 at 12:36 am #610410
ste.lagudaParticipantHello I have this issue on my website after change theme to Woodmart and install “Furniture Demo” on https://test2.essenzadigitale.it/
I really need to fix it. how I can do?
Attachments:
You must be logged in to view attached files.November 7, 2024 at 11:51 am #610468
Luke NielsenKeymasterHello,
I would like to request temporary admin access to the website to take a better look at the issue there.
Also, confirm the permission for plugins deactivation and reimporting the demo content.
Kind Regards
November 7, 2024 at 6:00 pm #610568
ste.lagudaParticipantHere’s admin access:
- This reply was modified 2 months ago by Luke Nielsen.
November 7, 2024 at 6:27 pm #610586
Luke NielsenKeymasterHello,
May I disable the 3rd party plugins and reimport the dummy content?
I await your response.
Kind Regards
November 7, 2024 at 7:19 pm #610601
ste.lagudaParticipantSure
November 8, 2024 at 10:31 am #610667
Luke NielsenKeymasterHello,
Please recheck the issue now – https://prnt.sc/BW6n8KaR7kyW
Let me know if you have any additional questions.
Kind Regards
November 8, 2024 at 10:40 am #610674
ste.lagudaParticipantTHanks, can you explain to me what was exactly the issue?
November 8, 2024 at 10:45 am #610678
Luke NielsenKeymasterHello,
When you import the content, some 3rd party plugin affects it and as a result, you had such an issue, so I just reimport content without 3rd party plugins.
Kind Regards
November 8, 2024 at 10:46 am #610680
ste.lagudaParticipantOk, thank you. What was the name of the plugin?
November 8, 2024 at 10:51 am #610685
Luke NielsenKeymasterHello,
I disabled all 3rd party plugins, I don’t know which one causes it.
Thank you for your time.
Kind Regards
November 8, 2024 at 3:17 pm #610787
ste.lagudaParticipantGreat job!
I have another issue with product page: https://test2.essenzadigitale.it/product/kit-upgrade-fast-light-rosso/ (Attachment 1)And I need to add filter color in the sidebar within shop page (Attachment 2)
Thanks
Attachments:
You must be logged in to view attached files.November 11, 2024 at 10:16 am #611175
Luke NielsenKeymasterHello,
It looks like the “iubenda | All-in-one Compliance for GDPR / CCPA Cookie Consent + more” plugin causes that issue. So please disable it, clear the cache and recheck the issue.
Thank you for your time.
Kind Regards
November 11, 2024 at 1:37 pm #611255
ste.lagudaParticipantOk, but I have issue with image and carousel now. You can see the attachment.
Attachments:
You must be logged in to view attached files.November 11, 2024 at 1:42 pm #611260
Luke NielsenKeymasterHello,
The carousel works well – https://take.ms/nJdvZ
Clarify what issue with the image you mean.
Thank you for your time.
Kind Regards
November 11, 2024 at 3:08 pm #611296
ste.lagudaParticipantIt was cache, thank you!
I need to change the social profile, how can I do it?
Is that possible to show the color image attribute, instead text, on Shop Sidebar (you can see the attachment)?
Last question: how I can set a popup for promo on the DOM load event? Thanks!Attachments:
You must be logged in to view attached files.November 12, 2024 at 10:22 am #611528
Luke NielsenKeymasterHello,
1. Make sure that all attributes have the color swatches selected – https://prnt.sc/slz3Zagr4ZoO
2. Navigate to Theme Settings -> General -> turn on the Promo popup – https://prnt.sc/4au7IHsQ5gFp
Let me know if you have any additional questions.
Kind Regards
January 7, 2025 at 3:20 pm #628006
ste.lagudaParticipantHello,
I neet to fix this a visualization issue on my product page.You can see it in attachment.
how I can fix it?
ThanksAttachments:
You must be logged in to view attached files.January 7, 2025 at 5:23 pm #628058
Luke NielsenKeymasterHello,
Please disable all plugins except these ones:
Elementor or WPBackary
Woodmart Core
WooCommerce
Enable the Parent themeThen activate the plugins one by one, checking the issue to detect which one causes the problem.
Let me know the result.
Kind Regards
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