*****I need help can someone hear me, please. ******
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Hello,
We tried to connect Instagram with Facebook. However, our theme does not pick this connection.
We have checked with our testing Facebook accounts and it works properly. https://gyazo.com/ff9cca2f85e0e77ddbd879d116531922
We have created a new page in Facebook and connected to Instagram to test and it works properly as you can see https://gyazo.com/b2d3c327a7f9b8ca23ad2450d80be375
Most likely, the problem was caused by the сonnect of the existing page.
Please try to create new page and connect or contact Facebook support.
Best Regards
Elise,
Thank you so much for your help. Thank YOU! (Well I do not know whatelse i can do. you were my only hope)
may I ask a Question:
“try to create a new page and connect”
Do you mean Facebook Social media page, not the HTMLBlock footer? which one?
Would you recommend any plugins?
One more question
I am trying to add text “menu” next to hamburger ICON. I add a css code on css mobile section. Somehow i do not see it. how can i fix this issue? Please see the attachment.
thank you.
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Elise,
AGAIN, A BIG THANK YOU FOR YOUR GREAT HELP!
Hello,
The current page is not connected: https://gyazo.com/61525802764c16b8e50e5d090cad229a and https://gyazo.com/65db446e8e938f4d5e3021b1ee38ce08
We tested our accounts, everything works properly, we have created a page on your account and connected successfully.
Something wrong with this page you are trying to connect. Please contact Facebook support on this issue.
Best Regards
.
