I need theme installation
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Hi, I can’t install the theme.
Changed max input time, file size and everything and other but no results.
I need support to install it
Hello,
Thank you so much for purchasing our theme and contacting our support center.
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
WoodMart core
WooCommerce
Elementor/WPBakery page builder
Thank you in advance
Sorry, you forgot to send the website URL as well.
Kind Regards
Sorry, but the password seems to be wrong and we can’t access your dashboard.
I’m sorry for wasting your time… Can you try with new account?
Hi again, I apologize.
I work on multiple domains at the same time…
It’s my mistake… The correct URL is below…
Hello,
As we can see, there is not enough max upload file size limit on your server. In this case, you can try to upload the theme using your hosting control panel. Or you need to contact your server provider and ask to increase this parameter.
Kind Regards