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i want to install jewellery demo but i cant

Viewing 19 posts - 1 through 19 (of 19 total)
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  • #546889

    n_amirfatahi1372
    Participant

    i want to install jewellery demo but i cant – its error is low timeout limit on the server- But the support of the site server says that it is at its maximum and you have to give the demo installation download package from the support of the template.
    Another problem I have is that I can’t translate some items on my site into Farsi – like the search button.
    I want you to connect to my site and make these settings for me please.

    #546918

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

    #547292

    n_amirfatahi1372
    Participant

    I like the jewelry demo, but I think the book is better for me because I am a stone sales website and my products are drawn like a book.
    I want you to install the book demo for me
    Also, convert the English parts to Farsi, for example, the search or sorting button.
    If it is necessary to clear everything, there is no problem.

    • This reply was modified 2 years, 4 months ago by Artem Temos.
    #547330

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    Please, use the private content field to post your password and hide it from public. Also, we need your website URL.

    Kind Regards

    #547341

    n_amirfatahi1372
    Participant

    i changed my pass
    Please note that my site is a RTL site.

    #547356

    Artem Temos
    Keymaster
    Xtemos team

    As we can see, you have already a lot of content on your website. Running our dummy content import may conflict with your current content and not be imported correctly. Do you still want to run it?

    #547363

    n_amirfatahi1372
    Participant

    I think my site design is not good, that’s why I want to demo… What do you think? Does the demo make my site heavy? Should I proceed with the same procedure or start from the beginning?

    #547365

    n_amirfatahi1372
    Participant

    i think my design is not responsive too

    #547399

    Artem Temos
    Keymaster
    Xtemos team

    We highly recommend you to create a fresh installation if you want to start using our dummy content. Importing it on your current website may not perform well.

    #547419

    n_amirfatahi1372
    Participant

    OK thank
    actually my question is : my current website is not good ?
    could you make it better for me ?
    or its not good and its better start with demo?

    #547429

    Artem Temos
    Keymaster
    Xtemos team

    We can’t say if your website is good or not. But anyway, if you want to start with our dummy content, you would better create a fresh website.

    #547760

    n_amirfatahi1372
    Participant

    Hello, I reset my host and deleted everything – I installed WordPress, what should I do next?
    I want you to install the book demo and RTL my site

    #547761

    n_amirfatahi1372
    Participant

    my user and pass
    thanks

    #547855

    n_amirfatahi1372
    Participant

    hello… you said if you want to start with our dummy content, you would better create a fresh website.
    so i do that
    please install book demo on my website and make it RTL
    thanks

    #547887

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    We just checked the import mechanism and see that your server returns a timeout error. That is why the import can’t be completed. You need to contact your hosting provider and ask to increase the timeout limit in order to fix the import function
    https://gyazo.com/e5278370d9d95bbd693fbe0f170e93ce
    https://gyazo.com/b67ca19d48e67153f2321672c613bd8b

    Kind Regards

    #547936

    n_amirfatahi1372
    Participant

    The timeout has increased… Please remove unnecessary plugins from my site
    I want to work with minimums
    And please make the site RTL as much as possible.

    #547963

    Artem Temos
    Keymaster
    Xtemos team

    We have imported the dummy content for you. Note that our theme is RTL by default, but some alignments are still set to left instead of right. That is why, while you edit some texts (titles, paragraphs etc.) you will also need to adjust the alignment.

    Kind Regards

    #547974

    n_amirfatahi1372
    Participant

    thank you

    #548046

    Artem Temos
    Keymaster
    Xtemos team

    You are welcome. Feel free to contact us if you have any further questions.

Viewing 19 posts - 1 through 19 (of 19 total)

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