Home Forums WoodMart support forum ICON NOT SHOW ON MOBILE VIEW

ICON NOT SHOW ON MOBILE VIEW

Viewing 22 posts - 1 through 22 (of 22 total)
  • Author
    Posts
  • #431691

    YOGY
    Participant

    I would like some help.
    I have added icons via fontawsom’ and only one of them is not showing in mobile view
    how can i fix it?
    see the picture attached

    Attachments:
    You must be logged in to view attached files.
    #431780

    Hello,

    Sorry to hear about that.

    But right now as we have checked your Site, the Icon tag isn’t getting generated completely so we are unable to check this from the Site preview.

    Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check these concerns on your Site and help you out accordingly.

    Best Regards

    #431791

    YOGY
    Participant

    I NEED YOUR HELP WITH 4 THINGS PLEASE:
    1. ONE ICON IN MOBILE VIEW IS NOT SHOWING. THE SAME ICON IN DESKTOP VIEW CAN’T BE CHANGE’ NO METTER WHAT I AM DOING

    2. I WOULD LIKE TO CHANGE THE SMALL ICON NEAR EACH CATEGORY TO BE IN DIFFERENT COLOR – HOW CAN I DO IT?

    3, I WOULD LIKE TO CHANGE THE HOVER COLOR FOR EVERY CATEGORY DIFFERENT COLOR – IS IT POSSIBLE?

    I POINTED IT IN THE PICTURE ATTACHED

    Attachments:
    You must be logged in to view attached files.
    #431874

    YOGY
    Participant

    hi, i will appreciate your help please.
    i need your response to the emails i have send
    thnaks

    #432019

    Hello,

    1- The Cache plugin that you are using on your site might be causing the changes to not appear correctly when we deactivated that and then check back the Mobile Menu again the Icon was showing fine: https://snipboard.io/bz9siy.jpg

    2- To change the Arrow color specifically for all of the sub-menu items, it would require a separate Custom CSS to apply in this regard. Here is the Custom CSS for them, they are added here according to the Menu Item position at your Site:

    .wd-sub-menu.sub-menu.color-scheme-dark #menu-item-11228 a:after { color: red !important; }
    .wd-sub-menu.sub-menu.color-scheme-dark #menu-item-11225 a:after { color: red !important; }
    .wd-sub-menu.sub-menu.color-scheme-dark #menu-item-11229 a:after { color: red !important; }
    .wd-sub-menu.sub-menu.color-scheme-dark #menu-item-11230 a:after { color: red !important; }

    Location to paste Custom CSS, go to Dashboard >> Theme Settings >> Custom CSS >> Global CSS section >> paste the CSS.

    In this CSS, you can change the color from red to your choice of color hex code or color name.

    3- For the Hover color change of every menu item separate and specifically, please try out the following Custom CSS:

    .wd-sub-menu.sub-menu.color-scheme-dark #menu-item-11228 a:hover { background: blue !important; color: #fff !important; }
    
    .wd-sub-menu.sub-menu.color-scheme-dark #menu-item-11225 a:hover { background: blue !important; color: #fff !important; }
    
    .wd-sub-menu.sub-menu.color-scheme-dark #menu-item-11229 a:hover { background: blue !important; color: #fff !important; }
    
    .wd-sub-menu.sub-menu.color-scheme-dark #menu-item-11230 a:hover { background: blue !important; color: #fff !important; }

    Location to paste Custom CSS, go to Dashboard >> Theme Settings >> Custom CSS >> Global CSS section >> paste the CSS.

    In this CSS, the color property is for the Text Color and the background is eventually for the background color change. You can also change the color from blue & #fff (white) to your choice of color hex code or color name.

    Hope this helps !

    Best Regards

    #432040

    YOGY
    Participant

    thank you fo your great support.
    I ask for forther assitent.
    I want to make the same changes, on the mobile view, spesifficly, changing the colors of eqch sub menu.

    many thanks
    Yoav

    #432109

    YOGY
    Participant

    HI AGAIN
    YOU HAVE SEND ME AN EMAIL REGRADING OTHER PROBLEM
    IN THE MOBILE MENU THERE IS 3 ICONS AND THE FOURT CAN’T BE SHOWN NO MATTER WHAT I AM DOING.
    THE DESKTOP IS DIFFRENET THAN THE MOBILE VIEW
    SEE THE ATTACHE PICTURE THAT SHOW THE CATEGORY WITHOUT THE ICON

    Attachments:
    You must be logged in to view attached files.
    #432249

    Hello,

    1- Regarding applying the same change for the Mobile view too, although we won’t recommend this to do because the Mobile view works on touch effect rather than hover. So, it won’t be a good choice there but still if you want to try, you can try using the same CSS under the Dashboard >> Theme Settings >> Custom CSS >> Custom CSS for mobile area.

    2- Related to the icon not showing there was a content code missing issue, which we have adjusted and now the Icon shows. Please check back your Site after completely clearing browser and server cache.

    Best Regards

    #432267

    YOGY
    Participant

    thanks for the support with the icon.
    he is o.k, but there are still one category that isn’t show the icons pictures attched to it.
    it’s nkt workind on mobile and desktoo view
    see picture attched

    Attachments:
    You must be logged in to view attached files.
    #432305

    Hello,

    Sorry to hear about the inconvenience but can you please once make sure your WoodMart theme and the Core plugin is updated to the latest version and then check back the issue again on your Site? The latest version of the Theme running is 7.0.4 and the Core version running is 1.0.35. If it is not updated then you can update the Theme and Core following the Documentation Guide: https://xtemos.com/docs-topic/update-the-theme/

    After the Theme Update, please check back the concern again.

    If the issue persists after that then please take a complete backup of your Site first and then mention us so that we can proceed further.

    Best Regards.

    #432314

    YOGY
    Participant

    HI THERE
    IT’S SEEMS THAT ALL NECESSARY THINGS UPDATED AUTOMATICLY, ALTHOUGH IT’S NOT THE SAME VERSION AS YOU WROTE ME.

    SO I CNA’T SEE WHAT ELSE U CAN DO?
    SEE ATTACHED PICTURE

    Attachments:
    You must be logged in to view attached files.
    #432332

    YOGY
    Participant

    I have done updates, i have try everything but it’s not working.
    Even when i add new subtitle to the menu and puy everywere it wouldn’t show the icon (picture or fontawsom).
    each time that i puch the save button it’s not save the chnages and delete the icon from the field
    see attached

    Attachments:
    You must be logged in to view attached files.
    #432747

    Artem Temos
    Keymaster

    Hello,

    If it doesn’t work only for the last menu items then it is a problem with the PHP max input vars limit. It simply can’t process a large amount of data when you save the menu. Try to contact your hosting provider and ask to increase this parameter. You can check its value in WooCommerce -> System status.

    Kind Regards

    #596072

    YOGY
    Participant

    it\’s too long that we cam\’t solve this problem
    no matter what we did and work hours on it\’ there is one category that we can add icon from fontawsom or picture/
    we deleted the category and added it back\’ but still not working
    see pictire attached
    THE SITE IS:
    https://ehc.co.il/

    #596102

    Artem Temos
    Keymaster

    Hello,

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    #596275

    YOGY
    Participant

    Hello
    We’ve already done this before including granting admin access, but it didn’t work.
    We are currently unable to close plugins on a 24/7 customer service site.
    Also, I don’t see a logical connection in that the icons work in the whole menu, except in this category of the template, which I deleted and recreated and still the icons don’t disappear.

    #596276

    YOGY
    Participant

    SEE VIDEO ATTACHED

    #596346

    Artem Temos
    Keymaster

    Hello,

    You need to increase this parameter to 10000 on the server https://gyazo.com/ab4dfd7baaa26761f302609d69982386
    Check it in Dashboard -> WoodMart -> Tools -> Status.

    Kind Regards

    #596365

    YOGY
    Participant

    O.K
    BUT HOW TO DO IT?
    I SEE THE PARAMETERS ON THE STATUS BUT I CAN’T CHANGE IT FROM HERE

    #596427

    Artem Temos
    Keymaster

    You need to contact your hosting provider and ask them to increase this value for your website.

    #596457

    YOGY
    Participant

    o.k thats grate
    it’s works fine.
    thanks

    do i need to ask to host to configure the red sign php minimum time like in the picture attached?
    what is the influence of that config?

    Attachments:
    You must be logged in to view attached files.
    #596470

    Artem Temos
    Keymaster

    Yes, it is highly recommended to configure it as per the status page. Otherwise some functions may not work as expected.

Viewing 22 posts - 1 through 22 (of 22 total)