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Icon recognition

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #586854

    Pindorama
    Participant

    Hello,

    Some cell phones do not recognize icons on the website, especially iPhones. Is it possible to check compatibility or provide guidance on this? Thanks

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    #586913

    Luke Nielsen
    Keymaster

    Hello,

    Is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?

    Kind Regards

    #587046

    ahmad.arafat
    Participant

    Hello Luke,

    We are encountering the same problem. Could you please tell me if there is a theme setting where I might find a solution? We can only see category pages when logged in. However, the Home page and other pages are functioning correctly. Both administrator and customer logins are working well.

    Best regards,
    Ahmad

    #587142

    Pindorama
    Participant

    Hello,
    Thanks for the feedback. I sent the non-private data. Thanks

    #587370

    Luke Nielsen
    Keymaster

    Hello,

    Checked it on the iPhone and on my side it works well – https://take.ms/8NO3S, https://take.ms/oFc9id

    Could you please make a video from your side?

    Kind Regards

    #587652

    Pindorama
    Participant

    Please check the attached video about erros on iphone’s safari

    #587654

    Pindorama
    Participant

    Hi
    Please check the attached video
    Notice the little square on the MENU and the little squares with the mouse over a product and so on

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    #587893

    Luke Nielsen
    Keymaster

    Hello,

    Did you clear the browser/mobile cache? Here is a video from my side – https://dropmefiles.com.ua/en/6QZe

    Thank you for your time.

    Kind Regards

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Viewing 8 posts - 1 through 8 (of 8 total)