Home Forums WoodMart support forum Icons and Page title on category pages dont work

Icons and Page title on category pages dont work

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  • #529651

    jakubsendal99
    Participant

    Hello,

    I have a problem:

    1. Icons and page titles work on the site https://dawidcraft.pl/
    2. When you go on category page – https://www.dawidcraft.pl/kategoria/zareczyny/ – icons and page title dont show (icons show as squares).
    3. The, when you will go on a main page, icons stay broken.
    4. When you clear cache, icons show normally.
    5. When you will go on category page, they break again.

    And, what is interesting – when you clear cache on category page, it redirect you to main page.

    I already:

    1. Disabled all plugins except woodmart and woocommerce.
    2. Tried a few fixes with font awesome (but it works normally on main page so it should be a problem).
    3. Earlier there was other motive, but i changed it to old trusted woodmart.

    It was a website created by other person which made a big mess, but it should work properly now. I can’t find solution to this problem. Could you help me?

    Best,
    Jacob

    #529814

    jakubsendal99
    Participant

    This issue occurs, only with woodmart theme. Changing theme resolve this problem

    #529901

    Hung Pham
    Keymaster

    Hello jakubsendal99,

    Thanks for reaching to us.

    I saw an error in Console log https://prnt.sc/ohJawfjIjvF5

    Access to font at ‘http://domain.com/wp-content/themes/woodmart/fonts/fontawesome-webfont.woff?v=4.7.0’ from origin ‘https://domain.ru’ has been blocked by CORS policy: No ‘Access-Control-Allow-Origin’ header is present on the requested resource.

    It means that HTTP and HTTPS configuration is incorrect: https://domain.com is the actual site URL, however http://domain.com is used in Dashboard > Settings > General. In this case it is necessary to configure URLs correctly.

    Regards,

    #529922

    jakubsendal99
    Participant

    Hello,

    Thank you for your reply.

    The site use https domain in Dashboard > Settings > General

    I provided a screenshot below.

    In addition to that – I solved the problems with not working icons. There was something wrong with existing categories. After creating a new one, test category, icons work properly.

    But there is still a problem with page title only for category pages.

    When elementor pro is active, the title dont show.

    But when i disable elementor plugins it display properly.

    I contacted elementor support, but they said its theme fault – https://dawidcraft.pl/kategoria/test/

    Could you please help me with it?

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    #530010

    jakubsendal99
    Participant

    UPDATE

    After I reset all settings for woodmart theme, the title appear again.

    But after I start to edit it, title disappear. I’m not able to find the options that cause this bug.

    Here are all the settings:

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    #530071

    Hung Pham
    Keymaster

    Hello jakubsendal99,

    To assist you in the best possible manner, I kindly ask that you please include a screenshot that illustrates the problem in question.

    And provide me temporary wp-admin info (wp-admin URL, username, password) to Private Content area, this will allow me to thoroughly investigate and address your concerns in a more efficient.

    Regards,

    #532391

    jakubsendal99
    Participant

    As I said – page title for category pages don’t work, when elementor plugin is active.

    In addition to that – sometimes icons don’t work when you enter the main page. But after entering category page, they work normally again. You can try it in incognito mode – enter https://www.dawidcraft.pl/ [icons don’t show], but when you enter category page or product page, they work normally again: https://dawidcraft.pl/kategoria/autorskie-kolekcje/, and then they continue to show properly throughout entire website.

    You can find temporary access in private content area.

    I already bought your template 8 times for my clients and never had that issue.

    Thank you for your help!

    Attachments:
    You must be logged in to view attached files.
    #532845

    Hung Pham
    Keymaster

    Hello jakubsendal99,

    1. Page Title

    It caused by Hide title option in Footer https://prnt.sc/iYUnUA5G2p_O https://prnt.sc/H2oR2r7EapnP

    2. Icons

    I saw an error in Console log https://prnt.sc/ohJawfjIjvF5

    Access to font at ‘http://domain.com/wp-content/themes/woodmart/fonts/fontawesome-webfont.woff?v=4.7.0’ from origin ‘https://domain.ru’ has been blocked by CORS policy: No ‘Access-Control-Allow-Origin’ header is present on the requested resource.

    It means that HTTP and HTTPS configuration is incorrect: https://domain.com is the actual site URL, however http://domain.com is used in Dashboard > Settings > General. In this case it is necessary to configure URLs correctly.

    Regards,

    #532857

    jakubsendal99
    Participant

    Amazing – thank you for repairing titles.

    Also i managed to repair the icons – i didn’t know that there was http/ set on hosting provider service website.

    THANK YOU for your help!

    #532909

    Hung Pham
    Keymaster

    Hello jakubsendal99,

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

    If you have a quick minute we always appreciate a 5-star rating on our theme!

    https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/reviews/20264492

    Your feedback is the motivation to improve our work and services.

    Regards,

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