Icons do not appear in incognito mode

Hello!

Whenever I’m on incognito mode and visiting my website, the woodmart icon doesn’t appear (see image). I believe I have the wrong URLs but I don’t know how to fix it. The URL is https://simplycarbonfiber.store/ but it works fine on http://simplycarbonfiber.store/ apart from it not being secure.

Can you guys help me?

Hello,

First of all thanks for choosing our Theme, we are glad to be you in the WoodMart WordPress family :).

The issue seems to be with the HTTP HTTPS settings of wordpress. You need to configure them with “https”

Please make sure that you have set both the addresses same under Settings >> General as mentioned in our detailed documentation:https://xtemos.com/docs/woodmart/icons-has-been-disappeared/

Then check back.

Best Regards

Thank you for your quick response!

I have set both them as https://simplycarbonfiber.store and it still doesn’t seem to work. On the image of the guide, they’re set to http, not https. Is that how it should look?

Thanks!

Hello,

Please provide the admin panel login details of the website to check it myself and help you out accordingly.

Best Regards

Thank you for your support but it seems that the issue resolved itself :). I don’t know why but it’s not a issue anymore.

Thanks,

Hello,

We are Glad that your issue has been Resolved.

Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

Have a wonderful day.

Topic Closed.
Best Regards.

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