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Icons not showing and theme setting admin page not rendering properly

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #170792

    saschaeh
    Participant

    Hi,

    There are two issues.

    Icons:
    I was able to partially fix this. None of the icons worked but I added the awesome font scrip to the header of the theme. This however only fixed half the icons. Still not working is the shopping cart and search icon.

    I have disables all plugins but still it did not work.

    Theme Setting Page:
    None of the styling seems to work and the quick links are not working either. Screenshot attached.

    Best,
    Sascha

    Attachments:
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    #170797

    Hello,

    1) I inspect your site and it shown CORS policy errors in console. It seems to be a problem with your server configuration and any fonts resources can’t be loaded.

    Because the Access-Control-Allow-Origin is disabled. Try to contact your hosting provider for help in this question.

    Screenshot for Clarification: https://www.screencast.com/t/04HVyiGnYFp

    2) I have check your theme settings panel and it shown just perfectly fine. Kindly clear your cache and then check back.

    Screenshot for clarification: https://ibb.co/KKY861C

    Best Regards.

    #170811

    saschaeh
    Participant

    Hi thank you,

    I will ask my hosting company.

    Meanwhile the other issue is strange… it is still like that on my side. Any ideas?

    Thanks
    Sascha

    Attachments:
    You must be logged in to view attached files.
    #170820

    Hello,

    Most Welcome,

    I have revisited your website and the theme settings panel is working absolutely fine on my end. Please clear the cache and check back.

    Screenshot for Clarification: https://www.screencast.com/t/iq7ZhP2M1

    Best Regards.

    #170821

    saschaeh
    Participant

    Hi there,

    I also follower these instructions: https://support.plesk.com/hc/en-us/articles/115001338265-How-to-set-up-CORS-cross-origin-resource-sharing-in-Plesk-for-Linux- but it did not work. The errors have changed.

    Looking at it again i noticed the the CSS is referring to a sub-domain which is incorrect. How to change that?

    Thanks,
    Sascha

    #170831

    Hello,

    Yes, I visit the site again. Kindly follow the below documentation to fix it:

    https://xtemos.com/docs/woodmart/icons-has-been-disappeared/

    Best Regards.

    #171220

    saschaeh
    Participant

    Hi there,

    That worked! But I still have the problem of not being able to see the theme setting page?

    And it also fixed the styling issue for the admin page.

    Thanks,
    Sascha

    #171232

    Hello,

    We are Glad that you solved the problem by yourself. You are Great!!!.

    I have logged in to your website and the theme settings page is working absolutely fine on my end. Screenshot for Clarification: https://www.screencast.com/t/aGCz98G0Cdi

    I have checked on different browsers and its working absolutely fine.

    As I mentioned in my previous reply. Please clear the cache and check back. You can also try changing your browser.

    Best Regards.

Viewing 8 posts - 1 through 8 (of 8 total)