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Icons problem
- This topic has 14 replies, 3 voices, and was last updated 1 year, 3 months ago by Artem Temos.
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September 4, 2023 at 12:37 pm #493012
sergiocostaParticipantHello,
We migrated our wesbite to a new hosting provider and our icons disappeared.
Check the section private.
September 4, 2023 at 4:15 pm #493084
Aizaz Imtiaz AwanKeymasterHello,
I have visited your site the icon is showing fine:
Screenshot for clarification:
https://ibb.co/gPjtjkrCheck back your site after completely clearing the browser cache.
If you have any questions feel free to contact us.Best Regards.
September 4, 2023 at 5:19 pm #493117
sergiocostaParticipantYou are wrong!
I don’t have icons according to this screenshot:
https://gyazo.com/a217d2b0995b534692c04373dacd732bWhy do the icons disappear after a migration?
September 5, 2023 at 10:28 am #493241
Aizaz Imtiaz AwanKeymasterHello,
Can you please share the WP admin login details of your site so I can check and give you a possible solution?
Best Regards.
September 6, 2023 at 12:59 pm #493675
sergiocostaParticipantHello,
Check the private section.
Thanks.
- This reply was modified 1 year, 3 months ago by sergiocosta.
September 6, 2023 at 3:57 pm #493783
Aizaz Imtiaz AwanKeymasterHello,
It is an issue with your images. I have uploaded another image and it is working fine.
Screenshot for clarification:
https://ibb.co/NZBXMHFBest Regards.
September 6, 2023 at 4:08 pm #493785
sergiocostaParticipantGraphic Designer uploaded the svg files exported in Illustrator, when our website was in development and everything was working well. However, we migrated to another server, now our svgs files disappeared.
Now you can imagine how many products we have. We will need to upload all the svg icons again.
September 6, 2023 at 4:59 pm #493804
sergiocostaParticipantI have a question: Is it possible to replace all svg files within WP-CONTENT folder?
I attempted to upload a different svg with the same name into wp content folder, but it didn’t work.This approach works better for us. Otherwise, we’re in trouble.
September 6, 2023 at 5:24 pm #493807
sergiocostaParticipantWhen the SVG is uploaded, it’s injected into the CSS and encoded in a data format. It’s not a simple image upload that appears with the ‘img’ tag. How can we work around this?
September 7, 2023 at 3:06 pm #494108
sergiocostaParticipantHello,
I need help with my problem. The Information Box addon is not functioning correctly. It doesn’t accept SVG files.
Could you please provide urgent assistance? I’m experiencing the same problem on another site.
Thank you.
September 7, 2023 at 3:17 pm #494115
Aizaz Imtiaz AwanKeymasterHello,
It seems that the
file_get_contents
function for URLs is disabled on your server. You need to contact your provider and ask to enable this option.Best Regards
September 7, 2023 at 3:20 pm #494121
sergiocostaParticipantThis problem is related to file_get_contents function?
Ok, i will contact the provider.
September 7, 2023 at 3:50 pm #494138
Aizaz Imtiaz AwanKeymasterHello,
Yes, ask the hosting support to check and solve the issue. This happens with other customers as well and they get solved by the server support.
https://ibb.co/G7LR8s8Please don’t hesitate to reach out if you have any more questions or if there’s anything else we can assist you with.
Best Regards.
September 7, 2023 at 7:38 pm #494222
sergiocostaParticipantI spoke with the hosting provider, and the technician believes that enabling file_get_contents is disabled for security reasons.
It would be simpler to use the img tag in this case. They consider enabling this function to be unsafe, as it could potentially allow code injection.
From what I understand, the file_get_contents function will read content from a URL and then display it.
They believe that this approach is insecure. It’s our responsibility to enable the function on the server.
Of course, there are several programming approaches. What do you recommend?
September 8, 2023 at 11:23 am #494379
Artem TemosKeymasterHello,
In this case, you need to replace all images that are uploaded to Infoboxes with simple image elements. Then they will be displayed as
<img>
.Kind Regards
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