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Icons problem

Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • #493012

    sergiocosta
    Participant

    Hello,

    We migrated our wesbite to a new hosting provider and our icons disappeared.

    Check the section private.

    #493084

    Hello,

    I have visited your site the icon is showing fine:
    Screenshot for clarification:
    https://ibb.co/gPjtjkr

    Check back your site after completely clearing the browser cache.
    If you have any questions feel free to contact us.

    Best Regards.

    #493117

    sergiocosta
    Participant

    You are wrong!

    I don’t have icons according to this screenshot:
    https://gyazo.com/a217d2b0995b534692c04373dacd732b

    Why do the icons disappear after a migration?

    #493241

    Hello,

    Can you please share the WP admin login details of your site so I can check and give you a possible solution?

    Best Regards.

    #493675

    sergiocosta
    Participant

    Hello,

    Check the private section.

    Thanks.

    • This reply was modified 1 year, 3 months ago by sergiocosta.
    #493783

    Hello,

    It is an issue with your images. I have uploaded another image and it is working fine.
    Screenshot for clarification:
    https://ibb.co/NZBXMHF

    Best Regards.

    #493785

    sergiocosta
    Participant

    Graphic Designer uploaded the svg files exported in Illustrator, when our website was in development and everything was working well. However, we migrated to another server, now our svgs files disappeared.

    Now you can imagine how many products we have. We will need to upload all the svg icons again.

    #493804

    sergiocosta
    Participant

    I have a question: Is it possible to replace all svg files within WP-CONTENT folder?
    I attempted to upload a different svg with the same name into wp content folder, but it didn’t work.

    This approach works better for us. Otherwise, we’re in trouble.

    #493807

    sergiocosta
    Participant

    When the SVG is uploaded, it’s injected into the CSS and encoded in a data format. It’s not a simple image upload that appears with the ‘img’ tag. How can we work around this?

    #494108

    sergiocosta
    Participant

    Hello,

    I need help with my problem. The Information Box addon is not functioning correctly. It doesn’t accept SVG files.

    Could you please provide urgent assistance? I’m experiencing the same problem on another site.

    Thank you.

    #494115

    Hello,

    It seems that thefile_get_contentsfunction for URLs is disabled on your server. You need to contact your provider and ask to enable this option.

    Best Regards

    #494121

    sergiocosta
    Participant

    This problem is related to file_get_contents function?

    Ok, i will contact the provider.

    #494138

    Hello,

    Yes, ask the hosting support to check and solve the issue. This happens with other customers as well and they get solved by the server support.
    https://ibb.co/G7LR8s8

    Please don’t hesitate to reach out if you have any more questions or if there’s anything else we can assist you with.

    Best Regards.

    #494222

    sergiocosta
    Participant

    I spoke with the hosting provider, and the technician believes that enabling file_get_contents is disabled for security reasons.

    It would be simpler to use the img tag in this case. They consider enabling this function to be unsafe, as it could potentially allow code injection.

    From what I understand, the file_get_contents function will read content from a URL and then display it.

    They believe that this approach is insecure. It’s our responsibility to enable the function on the server.

    Of course, there are several programming approaches. What do you recommend?

    #494379

    Artem Temos
    Keymaster

    Hello,

    In this case, you need to replace all images that are uploaded to Infoboxes with simple image elements. Then they will be displayed as <img>.

    Kind Regards

Viewing 15 posts - 1 through 15 (of 15 total)