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IE 11 Rendering Issues – Only Text is Loading

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  • #83421

    [email protected]
    Participant

    Hello
    Our new store needs to go live this week. Unfortunately, people will only be able to access it through our company’s intranet and sharepoint which requires IE11. While that usually isn’t a problem for normal users, it looks like our intranet Internet Explorer 11 browser profile is set to Enterprise, or stops all the images, slider, and the entire layout from loading correctly. Only text is visible.

    Is there a fix you can provide me? Something I can add to the child functions.php file or child css file that will allow for proper rendering in that kind of IE 11 environment? Please help!

    Thanks in advance!

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    #83452

    Artem Temos
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress theme like twentysixteen to understand is it our theme issue or not? Also, try to disable lazy loading option in Theme Settings -> Performance.

    Regards

    #83584

    [email protected]
    Participant

    I did both things and the site still isn’t loading correctly.

    #83596

    Artem Temos
    Keymaster

    Do you mean that it doesn’t work even with other themes on your website?

    #83599

    [email protected]
    Participant

    yes.

    #83604

    Artem Temos
    Keymaster

    It means that this problem is not caused by our theme. It may be a problem with your server or some of the installed plugins.

Viewing 6 posts - 1 through 6 (of 6 total)