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IG not connecting

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  • #444700

    marketing-2751
    Participant

    I’ve attached a screenshot. Clearly, the link is appearing at the end. Once I click it, says ‘no account added’

    Kindly assist

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    #444766

    Luke Nielsen
    Keymaster

    Hello,

    Our documentation is designed to help you use the Instagram API to its fullest potential. It includes step-by-step instructions. So please follow the documentation below and after that recheck the issue.

    https://xtemos.com/docs-topic/how-to-setup-instagram-api/

    Kind Regards

    #445167

    marketing-2751
    Participant

    Hi, I’ve already followed this. same error.

    #445351

    Luke Nielsen
    Keymaster

    Hello,

    In order to assist you with your request, I’ll need admin access to the WoodMart theme’s admin dashboard. Could you please provide me with login credentials?

    Looking forward to collaborating with you!

    Kind Regards

    #445352

    marketing-2751
    Participant

    hi, here you go. thank you.

    #445432

    Luke Nielsen
    Keymaster

    Hello,

    Could you please do again the steps described in the documentation? Because Instagram is working:

    https://monosnap.com/file/hraUW5R4r87XsNCzCIIdwt0mGyhJjs

    Most likely you missing something in the settings of Facebook. In case, if you are unable to resolve it, please send me access to Facebook and Instagram.

    Kind Regards

Viewing 6 posts - 1 through 6 (of 6 total)