Home › Forums › WoodMart support forum › I’m getting this error after the last update
I’m getting this error after the last update
- This topic has 11 replies, 2 voices, and was last updated 1 year, 1 month ago by
Artem Temos.
-
AuthorPosts
-
January 6, 2024 at 11:39 am #527488
ajansParticipantWhen I deactivate WP Bakery, my site breaks down. When I activate it, I get the following error: I cannot edit the pages, I cannot add products.
Fatal error: Uncaught ValueError: Unknown format specifier “S” in /home/boxturkc/public_html/wp-content/themes/woodmart/inc/integrations/visual-composer/maps/brands.php:81 Stack trace: #0 /home/boxturkc/public_html/wp-content/themes/woodmart/inc/integrations/visual-composer/maps/brands.php(81): sprintf(‘Al\xC4\xB1nan markala…’, ‘buildShortcodesAssets(”) #6 /home/boxturkc/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(”, Array) #7 /home/boxturkc/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #8 /home/boxturkc/public_html/wp-admin/admin-header.php(139): do_action(‘admin_print_scr…’) #9 /home/boxturkc/public_html/wp-admin/edit-form-advanced.php(425): require_once(‘/home/boxturkc/…’) #10 /home/boxturkc/public_html/wp-admin/post.php(206): require(‘/home/boxturkc/…’) #11 {main} thrown in /home/boxturkc/public_html/wp-content/themes/woodmart/inc/integrations/visual-composer/maps/brands.php on line 81
January 8, 2024 at 9:59 am #527692
Artem TemosKeymasterHello,
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
WoodMart core
WooCommerce
Elementor/WPBakery page builderThank you in advance
January 8, 2024 at 6:41 pm #528038January 9, 2024 at 10:17 am #528153
Artem TemosKeymasterHello,
Sorry, but we can’t enter your dashboard and get the following error https://gyazo.com/4efbca33ed0694b7ccc654fa2e535560
Kind Regards
January 9, 2024 at 10:46 am #528165
ajansParticipantThe admin information I sent is correct. Could you please try again? There is no error.
January 9, 2024 at 11:14 am #528178
Artem TemosKeymasterIt looks like your server blocks our IP. We still see the “Forbidden” error.
Kind Regards
January 9, 2024 at 1:04 pm #528226
ajansParticipantI talked to the server and received the following information. You can enter now, thank you.
January 9, 2024 at 4:27 pm #528324
Artem TemosKeymasterIt looks like you have an error in your translation files. Could you please clarify if you downloaded the file from our website or translated the theme on your own?
January 9, 2024 at 5:16 pm #528356
ajansParticipantI don’t really remember but I think I downloaded it from here and didn’t translate it myself.
https://xtemos.com/glotpress/projects/woodmart/tr/turkish/January 10, 2024 at 11:15 am #528573
Artem TemosKeymasterHello,
It seems that we had a few errors in Turkish translations. Could you please remove your current translation and download updated files from our website? https://xtemos.com/glotpress/projects/woodmart/tr/turkish/
Kind Regards
January 10, 2024 at 12:15 pm #528590
ajansParticipantOk it’s fixed. Thank you for your interest, good work
January 10, 2024 at 12:22 pm #528593
Artem TemosKeymasterGreat, you are welcome! Feel free to contact us if you have any further questions.
-
AuthorPosts
The topic ‘I’m getting this error after the last update’ is closed to new replies.
- You must be logged in to create new topics. Login / Register