I’m having issues with the navigation bar when opening a website.
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When opening the webpage, the first step: turn the page down, the second step: then return to the top, please try several times, at this time there will be an error in the navigation bar. I have provided a video, please check it out!
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Also, I’ve cleared the cache using WProcket and at the same time cleared all caches on the server side. This issue has not been resolved!
Hello,
I have visited the site, several pages and I cannot catch the problem: https://gyazo.com/61b93c5b1fb65550e086bcf6986b71da
Please describe the actions step by step to see the problem.
Best Regards
I re-recorded the video for you.
Aside: This problem occurs when scrolling up and down the page repeatedly, rather than sliding the page to the bottom.
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Here is another new evidence.
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I tested several of these different computers at the same time and occasionally got this error. It doesn’t seem to happen 100%.
Hi, have you made any progress on this bug I encountered?
Hello,
Sorry for the delay.
The problem is caused by Excluded JavaScript Files in WP Rocket, our developers inserted the default values https://monosnap.com/file/iB9dtOw5ORYVZAuLzeqREKgUpsZfTA the problem disappeared, please check the values you inserted this functionality.
If you have any questions please feel free to contact us.
Best Regards
Thank you, the cause of the problem is very close to what I guessed. let me try it. If the error does not occur I will come back and let you know.
Hello,
Yes, sure contact us if you have any questions.
Best Regards
Of course, thanks for your help.
Hello,
As soon as you are ready, please create a new thread.
Best Regards
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