Home New Guten Forums WoodMart support forum I’m having issues with the navigation bar when opening a website.

I’m having issues with the navigation bar when opening a website.

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #446392

    owen110293
    Participant

    When opening the webpage, the first step: turn the page down, the second step: then return to the top, please try several times, at this time there will be an error in the navigation bar. I have provided a video, please check it out!

    Attachments:
    You must be logged in to view attached files.
    #446394

    owen110293
    Participant

    Also, I’ve cleared the cache using WProcket and at the same time cleared all caches on the server side. This issue has not been resolved!

    #446507

    Hello,

    I have visited the site, several pages and I cannot catch the problem: https://gyazo.com/61b93c5b1fb65550e086bcf6986b71da

    Please describe the actions step by step to see the problem.

    Best Regards

    #446539

    owen110293
    Participant

    I re-recorded the video for you.
    Aside: This problem occurs when scrolling up and down the page repeatedly, rather than sliding the page to the bottom.

    Attachments:
    You must be logged in to view attached files.
    #446542

    owen110293
    Participant

    Here is another new evidence.

    Attachments:
    You must be logged in to view attached files.
    #446544

    owen110293
    Participant

    I tested several of these different computers at the same time and occasionally got this error. It doesn’t seem to happen 100%.

    #447087

    owen110293
    Participant

    Hi, have you made any progress on this bug I encountered?

    #447228

    Hello,

    Sorry for the delay.

    The problem is caused by Excluded JavaScript Files in WP Rocket, our developers inserted the default values https://monosnap.com/file/iB9dtOw5ORYVZAuLzeqREKgUpsZfTA the problem disappeared, please check the values you inserted this functionality.

    If you have any questions please feel free to contact us.

    Best Regards

    #447233

    owen110293
    Participant

    Thank you, the cause of the problem is very close to what I guessed. let me try it. If the error does not occur I will come back and let you know.

    #447261

    Hello,

    Yes, sure contact us if you have any questions.

    Best Regards

    #447278

    owen110293
    Participant

    Of course, thanks for your help.

    #447558

    Hello,

    As soon as you are ready, please create a new thread.

    Best Regards

Viewing 12 posts - 1 through 12 (of 12 total)

The topic ‘I’m having issues with the navigation bar when opening a website.’ is closed to new replies.