I'm unable to import the demo content

This topic has 9 replies, 3 voices, and was last updated 6 years, 5 months ago by Elise Noromit.

Viewing 10 posts - 1 through 10 (of 10 total)

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May 31, 2018 at 11:41 am #60600

YogurF
Participant

Hi. I know it’s something basic. But I am not able to import the demo content from the original page (https://demo.xtemos.com/basel/). I have managed to import the “medical” version but it does not add the images or the slide. 🙁

Can you help me?

Thanks.

May 31, 2018 at 12:17 pm #60602

Elise Noromit
Member

Hello,

Please check you admin access. I cannot login.

Best Regards

May 31, 2018 at 12:24 pm #60605

YogurF
Participant

I have created another user for you.

May 31, 2018 at 12:47 pm #60606

Elise Noromit
Member

Hello,

Please disable capture plugin for logoin it causes the error we cannot login.

http://prntscr.com/jp0nzt

Best Regards

May 31, 2018 at 1:24 pm #60608

YogurF
Participant

Done.

May 31, 2018 at 1:53 pm #60615

Artem Temos
Keymaster

Could you please disable all plugins that are not related to our theme and check it?

May 31, 2018 at 1:58 pm #60617

YogurF
Participant

Done!

May 31, 2018 at 2:18 pm #60620

Elise Noromit
Member

Hello,

You have not activated all the necessary plugins. I have done that for testing and see the option to import demo content.

As soon as you upload the demo, slider images will appear. Please note demo product images are into included in the demo.

Best Regards

June 1, 2018 at 7:37 am #60696

YogurF
Participant

Thank you very much for your help.

June 1, 2018 at 8:10 am #60706

Elise Noromit
Member

You are welcome! If you have any questions please feel free to contact us.

Best Regards
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