Home Forums WoodMart support forum Image Loading Issue & Account Deletion Option Missing

Image Loading Issue & Account Deletion Option Missing

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  • #671394

    zainokab1
    Participant

    Hi,
    I hope you’re doing well. I need your assistance in resolving the following issues as soon as possible:

    Image Loading Issue:
    When I open the website, some product images and Instagram images do not display initially. They only appear when I hover over them, and even then, there’s a delay before they load. This affects the user experience and needs to be fixed urgently.

    Account Deletion Option Missing:
    Currently, there is no option for users to delete their accounts. We need to add a feature that allows users to select a reason for deletion from predefined options or submit custom feedback. After account deletion, the user should receive a confirmation email stating that their account has been successfully deleted.

    Please look into these issues and let me know once they are resolved.

    Thanks.

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    #671450

    Hello,

    01. Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    02. At the moment, the WoodMart theme and default WooCommerce setup do not offer a built-in option for users to delete their accounts or submit a reason/feedback upon deletion. It requires customization, and is beyond our support policy.

    While there is a “Log out” option available on the My Account page not the account delete option.

    Best Regards,

    #671460

    zainokab1
    Participant

    Sure, and kindly let me know which plugin would be best for SEO, we are going to live in few days so we need to do all the SEO work like on page, off page, Schema markup etc.

    #671502

    Hello,

    01. I have checked your site, and the images are showing fine.
    See Screenshots for clarification: https://ibb.co/dJL0H8jX

    Sometimes, this issue may appear due to caching. Please try to clear the browser cache and site cache, and check the issue.

    02. We suggest you consider the Yoast SEO plugin as an option, and in most cases, it works perfectly with our theme.

    Here is the plugin documentation: https://yoast.com/beginners-guide-yoast-seo/

    Best Regards,

Viewing 4 posts - 1 through 4 (of 4 total)