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Image picker won’t popup when using it from Elementor

Viewing 5 posts - 1 through 5 (of 5 total)
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    Posts
  • September 8, 2022 at 4:50 pm #402346

    articksmedia
    Participant

    hey, I have a problem with Elementor – image picker, is not opening, in the console I get this error: “Cannot set properties of undefined (setting ‘id’)”

    September 9, 2022 at 1:30 am #402392

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    In addition, please advise how we can reproduce the problem, please include step by step actions to take.

    Best Regards

    September 9, 2022 at 1:50 am #402397

    articksmedia
    Participant

    done, pleace let me know if fixed.

    September 9, 2022 at 1:51 am #402398

    articksmedia
    Participant

    Please*

    September 10, 2022 at 7:41 pm #402683

    Elise Noromit
    Member

    Hello,

    Sorry for the delay.

    Please deactivate all the plugins except these ones:

    Slider Revolution
    Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG
    Switch to the parent theme and check again.

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Let us know if the problem presists.

    Best Regards

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Viewing 5 posts - 1 through 5 (of 5 total)