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Image Size Problem
- This topic has 21 replies, 2 voices, and was last updated 5 years, 4 months ago by Elise Noromit.
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July 18, 2019 at 6:21 pm #133457
aliraza234ParticipantI Am Uploading Products But the image size not fit to the show case i am attached the picture of this issue please guide me
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You must be logged in to view attached files.July 18, 2019 at 8:58 pm #133473
Elise NoromitMemberHello,
Please read and follow the instruction to configure your images: https://xtemos.com/docs/woodmart/faq-guides/image-size-content-alignment-product-grid/
Best Regards
July 19, 2019 at 5:38 pm #133653
aliraza234ParticipantI apply this setting but still my problem not solve
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You must be logged in to view attached files.July 19, 2019 at 5:41 pm #133655
aliraza234Participantsee the image i will upload if i select the uncropped
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You must be logged in to view attached files.July 19, 2019 at 6:40 pm #133662
Elise NoromitMemberHello,
Have you tried to set the size for image grid as used in the demo? Please provide your site admin access.
Best Regards
July 19, 2019 at 6:41 pm #133663
aliraza234Participanthave you any live chat option
July 20, 2019 at 7:05 am #133690
Elise NoromitMemberHello,
No, we do not have any chat. The best way is to upload images of equal size and proportion because if you crop one small and one big image the view would be cut. Try to upload bigger images, if you still need to use different sized images.
Best Regards
July 25, 2019 at 5:16 pm #134476
aliraza234Participanti already shared my admin access to you guys on email but my problem still why you not solving my issue if you not doing please tell me clear
Attachments:
You must be logged in to view attached files.July 25, 2019 at 6:35 pm #134490
Elise NoromitMemberHello,
The forum is the only place for all information, please provide the site admin access to the private area below the message block. Make sure your images are not less width: 800px; height: 1200px;
Best Regards
July 27, 2019 at 4:42 pm #134708
aliraza234Participanti already shared the site admin access to private but no any response back to me
July 27, 2019 at 7:59 pm #134726
Elise NoromitMemberHello,
You provide the site URL however you do not provide ID and password, please provide the same
Best Regards
July 31, 2019 at 5:58 pm #135400
aliraza234Participanti provide my admin access 3rd time on private email but your response is so poor no body can reply me
August 1, 2019 at 6:30 am #135440
Elise NoromitMemberHello,
We implement all the correspondence through the forum. Leave all the confidential information in the Private area below the message field.
Best Regards
August 4, 2019 at 3:45 pm #135955
Elise NoromitMemberHello,
Please do not write to email. We implement all the correspondence through the forum only. Leave all the confidential information in the Private area below the message field.
Best Regards
August 6, 2019 at 5:44 pm #136316
aliraza234Participantare you kidding with me guys you only ask me questions all the time but not resolved my problem since 18 days
August 7, 2019 at 6:14 am #136398
Elise NoromitMemberHello,
Please look through the whole correspondence: I ask you to provide site admin access for several times and you do not provide the same. I am not able to check the issue and help in solving without access. You can see the Private message below http://prntscr.com/opdwam provide your admin login, password and login URL into this field.
Best Regards
August 7, 2019 at 7:16 am #136415
aliraza234ParticipantSee the private area i will share my admin access
August 7, 2019 at 8:30 am #136457
Elise NoromitMemberHello,
I have set the sizes as shown http://prntscr.com/opfqou and now al the images are aligned on the same level https://gyazo.com/73f687607e2dfd93dc68593db7ab3bb7
If you need to change the sizes, follow the instructions https://xtemos.com/docs/woodmart/faq-guides/image-size-content-alignment-product-grid/
Best Regards
August 7, 2019 at 11:23 am #136540
aliraza234ParticipantBut why my image cut and not showing full
Attachments:
You must be logged in to view attached files.August 7, 2019 at 1:58 pm #136609
Elise NoromitMemberHello,
You need to upload images of the same size and proportion not to be cut and to be aligned equally at the same time, there are no options regardless of the theme.
Best Regards
August 7, 2019 at 1:59 pm #136610
aliraza234ParticipantKindly please update me right size to upload image
August 7, 2019 at 2:16 pm #136630
Elise NoromitMemberHello,
Please read and follow the instruction to cut your images: https://xtemos.com/docs/woodmart/faq-guides/image-size-content-alignment-product-grid/ or upload images of the same size and proportion.
Best Regards
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